Essential technical skills and expertise:
- Extensive experience designing accessible interactive digital products or services that meet user needs
- Core design skills of sketching and prototyping including through prototyping tools and/or HTML and CSS; willingness to develop relevant coding skills if needed
- Experience planning interaction design work, including developing high level project plans for design activity
- Solid understanding of user research methods and practice with proven experience using metrics and user feedback to define/refine services
- Experience of journey mapping and needs analysis with good understanding of information design/architecture
- Strong ability to recognise and predict use cases and user interaction, incorporating them into designs
- good understanding of web technologies and how they affect design, including accessibility
- Experience of working with pattern libraries and/or style guidelines
- Strong skills in communicating design decisions; convincing people that user needs and a user-centred approach are the right way to design products and services
- Experience leading workshops e.g. collaborative design sessions
Desirable expertise:
- GOV.UK standards and working practices
- Designing within a government context
- Experience of working with an agile, cross-functional team