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Performance Analyst

Job Description

Performance Analyst required for a large Central Government department to develop performance measurement frameworks - key performance indicators (KPIs), goals, user needs and benefits. Skills: Communicating analysis and insight. You know how to use the most appropriate medium to visualise data to tell compelling and actionable stories relevant for business goals. You can present, communicate and disseminate analysis and recommendations effectively, appropriately and with high impact. Performance measurement. You know how to enable the team to develop a performance framework including KPIs or a service or product. You can provide the intelligence to support the formulation of both short-term and long-term strategic plans. Technical understanding. You stay abreast of industry developments so that you make cost-effective use of new and emerging tools and technologies. You keep up to date with advances in digital analytics tools and data manipulation products. Undertaking analysis and providing insight. You can turn data into valuable insights that inform decisions. You have an understanding of analytical tools; you are numerate. You know how to collect, collate, cleanse and interpret data to derive meaningful and actionable insights. You can identify and apply the most appropriate analytical techniques to bring different sources together to tell a story. You know how to involve teams in analytics to increase consensus and challenge assumptions. User-centred analysis. You understand and can identify who users are and what their needs are, based on evidence. You put users first and can manage competing priorities. You understand the importance of analysis to user-centred design and know how to collaborate with professions that are focused on user-centred design (for example, user research, user experience, content, design, business analysis). You can act as a voice of the internal user and end user and can bring together data from varying sources to ensure that all members of agile delivery teams have access to actionable insights. Verification and validation of data and analysis. You know about quality assurance techniques including those used by other analytical professions. You can identify the right data sources and then validate and understand how to interpret the results. You know how to ensure that data is fit for purpose.