The Digital Performance Analyst is a custodian of data, who looks to improve how the department uses and shares insights and the tools they develop, to deliver best services to Citizens.
Your responsibilities:
Deliver performance analysis that helps services to meet the Government’s Digital by Default Service Standard.
Delivering high-quality analysis of departmental web analytics and other data in relation to digital services.
Deliver accurate and efficient performance reporting and analytical insight for the digital services that you work with.
Ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience.
Skills and Experience:
Experience with ETL Processes and current market capabilities.
Experience with Programming Languages for Data Analysis.
Previous experience of working for a government dept.