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Performance Analyst

Job Description

The Digital Performance Analyst is a custodian of data, who looks to improve how the department uses and shares insights and the tools they develop, to deliver best services to Citizens.

Your responsibilities:

  • Deliver performance analysis that helps services to meet the Government’s Digital by Default Service Standard.

  • Delivering high-quality analysis of departmental web analytics and other data in relation to digital services.

  • Deliver accurate and efficient performance reporting and analytical insight for the digital services that you work with.

  • Ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience.

Skills and Experience:

  • Experience with ETL Processes and current market capabilities.

  • Experience with Programming Languages for Data Analysis.

  • Previous experience of working for a government dept.