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PMO Analyst

Job Description

You will work within the Chief Technology Office alongside user researchers, product managers, architects, and engineers to define and drive our ground-breaking products and services.

The PMO Analyst is a key role within the Programme Management Office which aims to enable, support and assure successful delivery of the Programme. The role provides a broad range of programme and project office support.
You'll help colleagues to develop, deploy, use and improve a number of core programme and project management processes. The role also produces or supports the production of a range of programme and project management products. You'll act as a ‘centre of excellence, providing expert practical guidance, skills and support for the Senior Management Team and other colleagues in the Programme on programme and project management processes, standards and tools. 

Your role: 

  • Prepare and / or assist with the preparation and maintenance of robust plans at programme and project / function levels.

  • Undertake and / or support the identification, management and reporting of inter-project and external dependencies.

  • Prepare and / or assist with the preparation of programme, project and function reports for Programme management, governance boards and other external stakeholders, coordinating inputs and ensuring the reports are reviewed and approved in accordance with Programme governance arrangements.

  • Undertake and / or support the planning, management, tracking and reporting of the use of resources, human and financial.

  • Support the management of risks and issues, ensuring they are identified, owned, mitigated and reported. Ensure Risk Action Plans are prepared, owned, managed and reported for appropriate to mitigate key risks

  • Allied to the above, support develop, deploy, embed and improve the use of appropriate tools, notably including an Enterprise Project Management solution for milestone reporting and dependency tracking.

  • Undertaking and / or supporting stakeholder management and communications activities with internal and external stakeholders, helping to ensure effective communication and coordination of activities across the Programme.

  • Participate in the design, development and quality review of new and improved programme and project management processes, standards and tools.

  • Lead and / or support the effective deployment and compliant usage within projects and / or functions of processes, standards and tools. This includes providing coaching and support to help colleagues to build their skills and knowledge.

  • Produce metrics and reports that track the usage of the Programme’s project management processes.

  • Examine Atlassian and other vendor tooling for programme adoption.

  • Liaise with tools vendors re requirements specifications, implementation plans and training.


  • An agile or lean delivery or project management qualification.

  • Planned and delivered PMO products and services within agreed time, cost and quality constraints.

  • Managed stakeholder expectations and facilitating discussions about high risk and complexity within constrained timescales and resources.