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Senior Networks Product Manager

Job Description

The Senior Networks Product Manager is a role within the Infrastructure Product portfolio. You will manage one or more Networks Product Teams working with multi-disciplinary business areas and stakeholders. 
 
Opportunities to achieve professional level qualifications are available in this role including in commercial and IT Service management, including:  

ITIL  
CIPS  
Strategic Decision Making  
Leadership Skills 


Your responsibilities: 

  • Maintaining the road-map for Networks products, ensuring alignment to the Networks Product Owner’s portfolio level road-map and the needs of the business.

  • Managing the quality of Networks products, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.

  • Ensuring alignment to policies and processes

  • Defining and creating approaches to product management, implementing ways of working and coaching the Networks Product Team.

  • Directing the Networks Product Team on which tools or methods to use at each stage of the product lifecycle to meet the needs of the end users across multiple channels and providing insight on how user needs may change overtime.

  • Managing the day-to-day operation of the Networks Product Team, leading programme management activities and meeting agreed SLAs/OLAs and the necessary business and IT Service Management processes. 

  • Anticipating problems and implementing mitigations to defend against them, articulating problems and helping the Product Team to resolve the problems.

  • Monitoring and reporting on the development and maintenance of products, operational risks and issues, escalating up to the Networks Product Owner as needed.


Your skills and experience:

  • Product Ownership 

  • User Focus 

  • Life-cycle perspective 

  • Agile Working 

  • Problem Ownership 

  • Managing a Quality Service    

  • Seeing the Big Picture

  • Delivering at Pace