Our Story

We have had the pleasure of being part of the technology skills marketplace since 2006. During that time, we have seen incredible change. The creation of new job functions, the foundation of business, and the digital transformation of almost everything!

Experience has honed our understanding of client needs, helping us deliver our fundamental mission; to apply simple, flexible, rapid, solutions to Digital, Data and Technology skills problems. We have been lucky enough to grow a network of accomplished clients, candidates, and colleagues to whom we are grateful for their continued support.

We are now helping to build world class public services, through digital transformation, by applying our expertise to the UK Public Sector.

Hanover Public Frameworks

Frameworks

It's easy for Public Sector organisations to buy from us through a variety of Frameworks on which we are pre-approved.

Hanover Social Value

Social Value

We are committed to improving diversity within the workplace and preserving our environment for future generations.

Hanover Team Building

Our Services

Whether you require individual specialists or need to land an expert team, we offer a variety of flexible services.

Search for opportunities

Latest opportunities

  • Data
    Senior Pricing Analyst

    We're hiring a Senior Pricing Analyst to be integral part of a team working on some of the largest and most complex elements of business strategy, driving financial performance and defining relationships at a global eCommerce. You will be responsible for running key analysis and drafting recommendations on UK pricing and monetization strategy and execution plan, and also support and execute the recommendation with cross matrix collaboration with legal, marketing, customer service and wider analytics team. Responsibilities: Support monetization projects end-to-end working with various cross functional teams Model impact of potential pricing and monetization changes Design and execute A/B tests to inform/validate modeling Provide business insights using data (both quantitative and qualitative) to improve performance of pricing campaigns and analyze competitive landscape Derive customer insights from data, translate into system enhancements, and grow the spend at a positive ROI Create, improve, and automate crisp & accurate reporting Partner on analytics projects by translating business questions/problems into structured analyses Minimum Qualifications: 5+ years of analytics experience Previous experience in revenue management and pricing of services, with exposure to designing and managing promotions preferred Proven experience owning metrics and the delivery of important team level reports Advanced skills in SQL, Microsoft Excel, PowerPoint and Tableau Experience with statistical analysis/modeling techniques and packages e.g. SAS, R & Python Ability to manipulate and analyze large datasets Solid understanding of Promotions/Campaign Analytics Ability to manage delivery in a fast-changing, multi-national cross-functional business. Excellent written and verbal communication skills. Strong attention to detail and experience coordinating with cross-functional teams

    Apply Now
  • Product & Delivery
    PMO Set up Manager

    We're looking for an experienced PMO Set Up Manager to join a large government agency. Your Role: Develops a Business Case for the Portfolio Management Office (PMO) Facilitates the alignment of Portfolio Office procedures with Business-as-Usual arrangements. Recommends a design for the Portfolio Office and associated offices that embed Project, Programme & Portfolio best practise principles. Evaluates service performance, uptake, compliance and feedback for the Portfolio office and associated offices. Develops and adapts the Service Catalogue in line with changing customer or business needs. Establish the need for a Portfolio Office with key stakeholders and obtains the mandate and funding to implement. Develops Project, Programme, Portfolio Office Management standards, processes, and procedures in line with corporate policies, systems and governance frameworks, based on industry best practise. Facilitates discussion, debate, feedback and buy-in from the user community to generate a continuous improvement roadmap for Programme, Project, Portfolio Offices Experience and Skills: Experience working within a portfolio management office Gone through set up of PMO Government experience 5+ years experience Standard technologies i.e., MS Packages Primavera P3M

    Apply Now
  • Product & Delivery
    Applications Product Owner

    We're hiring an Applications Product Owner for a role within the Product Management function of a large Central Government department. You will be accountable for adherence to all appropriate policies and processes and the quality of the products and services within the Applications Product portfolio. You will have oversight of one or more Product Teams working with multi-disciplinary business areas and stakeholders, and have line management responsibilities, including: Oversight of direct reports and line management duties throughout their team. Managing team prioritisation and utilisation Leading recruitment within the Applications Product Teams Demonstrating role model values of diversity and inclusion, leadership and embracing change within the team, engaging and maintaining the commitment of staff Developing a supporting environment for staff, promoting a culture of constructive feedback, learning, development and flexible working Building an open and collaborative culture within the Applications Product Teams

    Apply Now
  • Product & Delivery
    Digital Delivery Manager Senior

    We're looking for a Digital Delivery Manager to work on an IT platform that enables communication and collaborative working across UK government departments and sensitive industry partners.  This organisation uses some of the most innovative and exciting information security technology in the world, enabling users to work in far more efficient ways than any previous solutions have allowed.  You will work within an established Delivery Management Team alongside user researchers, product managers, architects, engineers, testers and business engagement teams.  You must have demonstratable hands-on experience using Atlassian’s JIRA and Confluence tools to drive delivery as you will be required to use these from day one.Your role:Engage with our Product Managers and Technical Leads to understand their vision and roadmap for especially complex, high-risk or sensitive products and components. Work with them to translate their roadmap into initiatives, epics and other deliverables that can be scheduled and delivered within agreed time, cost and quality constraints. Define and manage the ways of working, iteration goals, and iteration meetings for your products and teams, identifying and resolving stakeholder, resource and cost issues as they arise. Be responsible for gathering high and low level resource and cost estimates throughout the delivery life-cycle. Negotiate and maintain up to date budgets and cost models and contribute to the outline business cases. Be responsible for identifying, creating and reporting on the risks and dependencies associated with your products and components in their backlogs and at risk assurance meetings. Work with colleagues across the organisation to gather the evidence required to get your products and components approved at our change management meetings and “fit for use” assessments. Coordinate the onboarding of partners to your products as well as the resolution of business and technical issues which are not yet defined in a service wrap. Support our continuous portfolio planning, estimation and prioritisation processes and attend regular portfolio level meetings. Skills and experience:Demonstrate a strong track record of successful delivery management, across the full product/software delivery lifecycle delivering complex products/projects. Evidence experience delivering solutions using agile tools and methods, including estimation, prioritisation, and managing risks and dependencies, i.e. through products like Jira and Confluence. Proven experience of de facto project management methodologies and tools, including how and when to apply. Examples include Agile, Scrum and PRINCE2.  It is essential to have qualifications and certifications in delivery management methodologies. Excellent communication and negotiation skills, and be a robust character with a strong determination to deliver quality outcomes and time and to budget. You must be hold a current, active, SC (Security Check) clearance or above.

    Apply Now
  • Product & Delivery
    Project Manager

    Experienced Project Manager required for a large Central Government Department. Responsibilities:Responsible for overseeing the delivery of the project to ensure that objectives are clearly defined and achieved within the agreed time, cost and quality constraints.  Play a key role in project governance, working with stakeholders to ensure the agreed project outputs are delivered to enable the projected benefits to be realised.  Design the project structure appropriate to stage, selecting and applying relevant delivery methodologies.  Ensure benefits are identified, understood, measured, tracked and owned.  Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate.  Ensure effective change management processes are in place to agree and document changes to deliverables as agreed with stakeholders. Minimum Requirement:Experienced Project Manager Ability /experience in managing construction projects from concept design to construction stage Experience in the delivery of projects, governance and risk control frameworks Experience developing tender documents Engineering/Construction degree desirable Experience within public sector desirable

    Apply Now
  • Product & Delivery
    Senior Service Manager

    This role offers you the opportunity to join an exciting, fast-paced environment working hard to deliver ministerial commitments for the benefit of the public. As a Senior Service Manager, you will be a key decision maker and liaise with the most senior internal and 3rd party stakeholders who are involved in some of the most cutting-edge skills and topics within information technology. Using your strong knowledge of Service Management and stakeholder management skills, you will effectively influence change within one of the largest government organisations. You will interface with Service Architecture & Transition, Service Operations & Programme Portfolio colleagues to assure the delivery of the service/s you are accountable for. You will also engage with wider teams and stakeholders to manage opportunities, risks and escalations, ensuring the quality of the service being delivered meets the business needs Responsibilities: Ongoing integration of service providers with Operating Models ensuring new / updated services are effectively onboarded as required, ensuring necessary development to support Service integration functions in live developing, implementing, and communicating Service Management and DDaT strategies Ensuring that the customer receives the highest level of service from the Enterprise Services teams and managed suppliers Identifying appropriate internal and external suppliers to deliver services, working with them to agree the approach based on the defined outcomes Effectively engaging with senior stakeholders, both internal and external, to ensure alignment and to manage challenges and escalations from the Service Management teams Having accountability for initiatives that will drive continuous improvement across customer services, whilst protecting the integrity of existing services Making decisions regarding cost reductions and opportunities based on supplier financial performance, subsequently managing suppliers to deliver accordingly Maintaining a working knowledge of projects and change programs both in the pipeline and in delivery with respect to the specific customer organisation Building effective partnerships across the technology organisation to share best practice Ensuring that all suppliers carry out processes to ITIL standards, or those that are defined by DDaT  Representing customers in Service Readiness reviews and assessments  Promoting a culture of customer satisfaction  Participating, contributing to and supporting collaboration initiatives and career development within the IT Operations community, building in-house capability via a professional community of practice.

    Apply Now
  • Product & Delivery
    Project Manager

    We're hiring a Project Manager for a large Central Government department.  Responsibilities: Writing mandates, Risk registers, Stakeholder management, Project plans Able to work across internal organisational boundaries Able to understand customer needs and draw from infrastructure plan/map Skills and Experience: Must have an understanding of technical engineering processes Defence/nuclear background beneficial Prince2 or MSP or equivalent qualification  STEM background beneficial – Mechanical engineering qualification DV Clearance

    Apply Now
  • Product & Delivery
    Salesforce Business Analyst

    We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally to join an ecommerce business.  You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business but also the CRM team to ensure delivering on track within scope. The job requires a self-starter with preferably experience in marketplaces and technical domains. As BA you have deep functional knowledge about the business application of the system being developed. You will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.Key Responsibilities:Work closely with relevant stakeholders to gather, understand and define business requirements Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals Develop user stories and to-be process flows to support the design and development of our Salesforce solution Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories Work collaboratively with team members to design a solution that will meet business requirements and create user stories Collaborate with developers and QA to test and verify that solutions will meet business requirements Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing Participate in prioritization meetings with the SCRUM master and Product Owner Manage risks and issues, escalating to senior stakeholders for resolution Coach and facilitate champion users across various teams to enhance their success Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments Document use cases, business/system/functional requirement Essential Competencies & Qualifications:Excellent interpersonal skills, verbal and written communication in English Excellent stakeholder management skills and team player Experience of working in an agile environment Highly adept to change Willingness to learn Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)

    Apply Now
  • Technical
    Head of Enterprise Architecture

    We're looking for a Head of Enterprise Architecture to enable strategic business objectives and opportunities through a proactive, enterprise response to industry business drivers.  You'll lead, guide and govern strategic IT decision making for positive value outcomes and business risk reduction through development of Business Aligned IT Strategy and Enterprise Architecture. Responsibilities:  Lead the creation and communication of Business Aligned Information Technology Strategy against which the business can align its strategic business and IT decision making. Identify and champion well-formed business and IT opportunities by analysing industry and IT trends to drive additional/new value in industry and business models across a 5-year planning horizon. Articulate strategic business and IT direction (through communication, influence and relationship building) across the business, suppliers and partners for opportunities and alignment. Represent the IT strategy across industry forums. Provide leadership of IT Strategy and Enterprise Architecture (including current, target, transition state, patterns, reference architecture, principles, policy, standards) to govern and evolve the enterprise business, information, application and technology architectures across the devolved organisation. Collaborate with centres of accountability and excellence for business process, data governance, operational technology and security  Support orchestration of the delivery of business outcomes by shaping, sequencing and prioritising IT and business change for maximum value of aligned business objectives and minimal dependency friction. Maintain an enterprise view of the 5-year horizon change initiatives, their strategic interdependencies and major architecture transition states to guide investment decisions, enable successful delivery of business outcomes from technology enabled change and effective change management. Develop and promote the use of Enterprise Architecture as an enabler for strategy formulation, value creation, and risk reduction. Define the enterprise architecture process, methods, tools and architecture review process, and lead their effective integration with related business and IT processes to drive consistent outcomes and manage risk. Manage a team of cross domain and segment Enterprise Architects to deliver value through development of the Business Aligned IT Strategy and Segment Architecture products, ongoing communication and education for the enterprise architecture and its standards and patterns. Skills and Experience: Significant experience operating at senior levels in information technology with solid background in enterprise architecture, planning, design, and development Substantial experience of IT Strategy and enterprise architectural development across all domains and multiple business sectors, including experience of ‘system of systems’ architecture development Experience of operating at a senior level, building effective relationships and dealing with executive colleagues and external stakeholders Excellent communication skills (verbal and written) to explain technical concepts to non-technical people including front line staff and senior business and technology leadership Ability to take a strategic view and see the ‘big picture’ allied to the ability to adopt an analytical approach to complex change programmes with the awareness of operational implications A deep understanding of all architecture domains (business, information, data, applications, technology, security, etc.) and the relationships between them. Substantial experience of the development of reference architectures including principles, policies, standards, patterns, reference models and other elements. Experience of developing strategy and architecture based on emerging digital technologies (e.g. IOT, API, AI, Social, Mobile, Cloud, Apps Modernisation). Experience of leading and developing teams including performance management coaching and professional development.

    Apply Now
Public Sector Digital Transformation

Government Buyers

We are proud to support the UK Government in delivering digitised, optimised public services.

Startup Recruitment

Latest Opportunities

See the latest opportunities on UK projects across User-Centred Design, Technical, Data, Product & Delivery, QAT and IT Operations.

Digital and Tech Jobs

Candidates

Access opportunities by joining our network of over 3000 digital, data & technology professionals.

News & Insights

Interview Tips
job search

​Most people think they have interview preparation perfected, but you’d be surprised by how many people overlook basic elements, and some simple improvements, which can be key to your success. We’ve gathered the top 4 tips to make your interview effortless and memorable.  1. Preparation is keyPreparation is key to success, so make sure you have sufficient time to prepare before your interview and dedicate some time without distractions.  ResearchThe first step should be researching the organisation where you could be working. Visit any relevant websites and social media, look at LinkedIn profiles and do a general search on Google to see if they have any press about latest projects or initiatives. You want to get a feel for the work that they do, their mission and values, structure and their objectives or goals. You can then align some of your answers in the interview to reflect this, mirroring back their own language to create a commonality. Write down any keywords that stand out as markers for the organisation, such as ‘fast-paced’ or ‘outcome focused’.  RevisitRevisit the job description. Think about why you applied and what attracted you to the job. What are the parts that excite you? Note these down and keep them handy, so you can show enthusiasm about these in the interview. Which parts of the role do you think you would excel at and which parts are your skills lacking in? The job description should also give you an idea of the behaviours the interviewer is looking for. Look out for terms like ‘self-starter’, ‘team-player’ or ‘strong communicator’ so you can show that your behaviours and soft skills are also desirable. And revisit your CV. This is the main piece of information that the interviewer holds about you. Are there areas that align with the job description that you are likely to be asked to elaborate on? Are there any areas that the interviewer may question or want examples of? You should also check that your LinkedIn profile correctly reflects your CV and is up to date. Make sure your profile photo is professional and you've included volunteer information, any groups and have some good recommendations from colleagues.  Common QuestionsPrepare for the most common interview questions. These are generally competency-based questions such as:Making effective decisionsCollaboratingLeadershipStrategic thinkingOrganisational skillsWorking under pressureAttention to detailHandling a difficult decision or situationMotivationTaking control of a situationProblem solvingCreativity You may need an example for each area detailing the situation, your response to the situation and the positive outcome.  Your questionsWhat questions do you have about the role or the organisation? If the conversation is quite casual, you should be able to ask questions as they naturally arise, but it’s also important to ask a question at the end of the interview to show you are still interested. This could be in regard to the contract length or timeline, or “when are you likely to make a decision?” Write down your questions as after processing other conversations, you may need a reminder.  ​ 2. Promoting youClarify your ‘selling points’. Why would you be good at the job and what sets you apart from other applicants? Identify key responsibilities of the role and prepare several examples of your experience and achievements in these areas. Where possible use statistics to evidence this.  Specific Examples with STARYou can use the S.T.A.R method to create quick and effective examples: Situation, Task, Action, Result. ​Situation: Set the scene and give the necessary details of your exampleTask: Describe what your responsibility was in that situationAction: Explain exactly what steps you took to address itResult: Share what outcomes your actions achieved​You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand Showcase your workIf the interview is specific to certain types of work such as design, content, or products, you may have been asked to, or may just want to, showcase examples of your work. Make sure examples are relevant to the role and showcase your best skills. You may want to go in-depth with a case study, outlining objectives and processes or just create a short screenshare presentation that acts as a portfolio. If you do this, ensure you can concisely talk through or narrate your work to give your interviewer a good understanding and positive takeaway points. You want to be memorable. Practice this prior to the interview with a friend to get feedback and identify areas that could be improved.   ​3. The Set UpHave a trial run before the actual interview to resolve any issues.​Technical DifficultiesThere is nothing worse than being failed by technology in an already stressful situation. Prior to the interview (the previous day and in the hours before) test your technology. Do you know which video platform you will be interviewed on? Have you used it before?Set it up and test it out. Make sure you are familiar with all the functionality or features in case you are asked to change any settings or screenshare unexpectedly. It is better to do an interview on a laptop, rather than a phone as you have more control. Make sure your camera and microphone are working and set to appropriate levels. Also make sure all software updates are completed because no one wants a computer update starting randomly mid interview.  Location Where will you do the interview? Do you have a reliable WiFi connection? Conduct the interview somewhere private and quiet where you won’t be disturbed. Notify family or housemates ahead of time or book a meeting room if you are in a shared space/office. Test sitting in-front of the camera and take a good look at your background, as well as without you in frame in case you need to get up at any point. You need a minimal and non-distracting background, with good lighting so you can be clearly seen. Check your camera angles, as some laptop cameras can be set lower. Try to position the camera for a clear and proportioned head and shoulders shot where you can make easy and comfortable eye contact with the camera. Distancing is also key; you don’t want to look too far away or equally right on top of the screen. Make sure your chair or seat is also comfortable. If your interview is taking place in person be sure to identify the location and plan your route the day before, leaving yourself enough time in case of travel disruption. ​​4. First impressions countAccording to research, it takes 7 seconds to make a judgement about someone when first meeting them. Whether we mean to or not, we can make unconscious judgements based on appearance and body language, so it’s important to look presentable.  Wellbeing This is an area that is often overlooked but can really make an impact on how you present yourself and how you feel in an interview. The night before the interview, try you get a good night’s sleep. This will help you feel well rested, refreshed and more alert in the morning .Make sure you’ve eaten prior to the interview, nothing too heavy, and that you are well hydrated. Have a drink on hand in the interview as you’ll be talking for a while. Dress The PartDress appropriately for the role or organisation. It’s better to be dressed more formally, than looking too casual. Even if your interview is via video link, dress as if you are meeting in person, full body in smart attire as you may need to move away from the screen. Beyond clothing, ensure that you are also clean, tidy, and looking polished. Looking your best translates into feeling your best and will give you confidence.  Body Language Body language is important. You want to a strike a balance between enthusiasm and professionalism. Ensure you have open body language such as good posture, arms relaxed by your side and a straight back and use a good amount of eye contact (to the camera). Be aware of your gestures, it’s good to have some movement to main interest and feel comfortable, but you don’t want to be so animated that it becomes distracting. Monitor your tone of voice to keep things friendly and enthusiastic, and remember to smile. ​​​Looking for a new contract job?If you're looking for a new role, Hanover specialise in DDaT capabilities for UK Government. We can find you an exciting and rewarding contract in: Data, Product & Delivery, Technical, IT Operations, QAT, and User-Centred Design.See our latest contracts here!​​

Hybrid
flexible working

​Post-lockdown, the new buzzword that has managers debating working style policies is 'Hybrid Working'. But what does it really entail? Is it really suitable for your workplace, and more importantly, your employees? ​What is 'hybrid working'?Hybrid working is a relatively new term, coined to demonstrate different ways of working combined, including:Working in the officeFlexible hours Remote working optionsWorking from homeIt's been born out of companies adjusting to the Covid pandemic and the necessity under government guidelines for business to pivot to digital working and working from home under lockdowns rules. Now as restrictions lift, companies are considering what it means to head back to the office and whether we really want to.According to the ONS, prior to the pandemic around only 5% of UK employees worked from home and a recent report from the CIPD showed that pre-pandemic, 65% of employers did not offer remote working options at all. The report also shows that now 40% of employers expect more than half of their workforce to work regularly from home in the future. ​​Do you employees want hybrid working?The short answer is YES! Positive employee experiences are essential to productivity, reducing staff turnover, diversity and culture. According to Microsoft’s 2021 report, 73% of employees wanted flexible, remote work options, post-lockdown.If you CAN offer options for hybrid working to your employees, whilst maintaining business goals, why wouldn't you? If you're in doubt about its need, conduct an employee survey and ask what options your employees would like.The pandemic has created new employee expectations. It's not just about flexible working anymore, it's about individuals managing their own safety and working in a way that they feel secure and comfortable, and that also respects each others boundaries. If you have a mix of employees that have different health situations, you can't force them to conform to one set scenario. It just won't work. You should care enough about employees wellbeing to invest in hybrid working options and the associated tech to support it. Hybrid working also helps to create better work/life balance for employees who may be suffering from health complications, are working parents or carers, and people with other stressful responsibilities outside of work.​​What are the challenges of hybrid working?Dependant on the type of work you do and how large your teams are, there will be some challenges to offering hybrid working. Here's a few things you need to consider:Some of your roles may not be suitable for remote or hybrid workingKeeping track of everyone - who is working from where and whenEffective management - monitoring productivity, meeting deadlinesCommunication - meetings, group chats, keeping in touch, performance reviewsTraining & Development - better online or in-person? Wellbeing - isolation, new employee onboarding, socialisingTech - resources, hardware, connectivity, costsHow will hybrid working benefit your business?One way hybrid working may benefit you as a leader is in a reduction of office space, work space rental and facilities costs. With a reduction of people in the office, you could reduce the office size, moving savings to other areas of your business. Hybrid working can also hinder the spread of illnesses, (not just limited to Covid), and mean you have a fully functioning and healthy team. Employees suffering from a bad cold may feel well enough to work but don't want to pass germs onto their co-workers, so working from home is a great option. However, the main benefit of introducing hybrid working is a big one. Employee happiness! We all know that happy employees are substantially more productive, making your business more profitable. Flexibility for working styles and personal needs create better work/life balance. This in-turn creates a positive working environment, stronger collaboration, employee loyalty and a reduction in staff turnover. ​How do you implement hybrid working? 1. Policies - Ask yourself whether your policies are long, or short term? Talk with all managers about what will work for their team. Will you still be able to meet customer expectations and continue performing at an optimum level?When implementing hybrid working, it's important to outline very clear policies. Detail the working options available, specify what they mean and what they entail. Also outline what is expected from your employees and what happens if those expectations are not met. You can also offer one to one conversations for special cases. Some roles may not qualify for hybrid or remote working, so it is best to discuss this with anyone affected individually. Once you have a policy outline in place, look at how achievable those policies are utilising your current resources. Are there any obvious holes in your plans? Do you need anything new and what are the costs involved? Ask for feedback from your employees on what they need for working outside of the office. Give careful consideration to the contractual implications of hybrid working, as implementing a new policy can sometimes amount to a formal change to terms and conditions of employment. It is best to run your draft policy past a legal advisor. If you are welcoming people back into the office, make sure you stay up-to-date and comply with Government guidelines and conduct a health and safety risk assessment. ​2. Technology - Many stumbling blocks regarding hybrid working can be overcome by utilising technology. For example - using Zoom and Microsoft Teams, creating an intranet, updating employee communications or incentives, and managing projects in platforms such as Slack and Basecamp. Also think about new employees and how they will be onboarded. How can you make new recruits feel welcomed but also supported if they are not in an office? Make a list of your current tech and tech support, then review and source any new platforms you need.​3. Hardware - It's important you keep on top of your hardware such as laptops, monitors, hard drives etc. Are they all fit for purpose? How will they be assigned and monitored? How often do they need to be checked and updated? Do you have a support company or IT dept. that will be able to manage this? ​4. Performance - With employees being in and out of the office, or working remotely for long periods, performance may be harder to observe and monitor. You may need to shift how you perceive good performance. For example: from employees being at their desk whenever you call, to instead looking at actual outcomes of work and meeting deadlines. Performance reviews and meetings should wherever possible be in person to maintain relationships. ​5. Wellbeing - What are the wellbeing implications for your new policies? Managers should receive training in understanding and spotting potential signs of poor wellbeing and mental health symptoms. Ongoing mental health support and information should be readily available and regularly promoted to all employees. Respect boundaries going forward. Just because someone is now working from home and has the tech to be available at anytime, it does not mean they are now contactable 24/7. Work hours should remain fixed and non urgent contact kept to a minimum outside of those hours. Fairness & inclusivity is also an area of wellbeing to bear in mind. During the pandemic there was a disproportionate impact on ethnic minorities and also with women being much more likely to be both furloughed and undertake childcare responsibilities. Identify areas where inequalities may have developed, or could develop in the future and set out plans to address these. You should also do your best to ensure equality of experience between employees in the office and employees at home and have plans to address any potential conflict. ​​ConclusionIn a few years 'Hybrid Working' could be standard for most companies. Data from OpenSensors shows that 9 out of 10 UK workers want the option to work remotely once offices reopen. Early adopters and tech giants such as Twitter, Facebook and Google, are already offering a variety of hybrid working options. Whilst the future remains unclear, having a choice of flexible options for hybrid working could mean the difference between success and failure for your business. We've seen throughout the pandemic, that companies who embrace hybrid or remote working, digital technology resources and ecommerce, can not only survive but actually thrive!​​We're here to help!Hanover offer solutions to support engagement, remote interviewing and remote onboarding. You're busy helping existing employees and doing your day job, so at Hanover we manage a fast and simple process for you, including:Candidate Engagement - Job Advertising, Interactive Job Descriptions, Content Marketing Video Interviews - Online Video Interviews. Share, shortlist and feedback in a few clicks Remote Onboarding - Data Insights to tailor remote onboarding to individual needsFind out more about our recruitment solutions here!​

Health
accessible design

​Departments: NHS, Department of Health & Social Care, Public Health England & National Institute for Health & Care Excellence.​Working with Government healthcare departments on time-critical projects, we listened to their needs and set out strategies to find the best skills at a critical time for UK healthcare. We supplied talented associates that created end-to-end solutions for new healthcare platforms, emergency triage software and urgent pandemic response structures.This involved understanding content needed in order to support critical user needs and optimise user journeys. This approach also provided new user behaviour insights that could be used to inform wider healthcare initiatives and help convert underlying policy intent into quantifiable and motivated actions.​Experts Supplied:Agile Delivery ManagersLead Delivery ManagersSenior Business AnalystsUser Research LeadsData ManagersMDM ConsultantsInfrastructure EngineersHead of Customer InsightsProduct Marketing ManagersData ScientistsTechnical ArchitectsSenior Services DesignersIncident Handling LeadMobile App Product ManagersSalesforce Product ManagersSenior Project ManagersDemand Modelling Engagement Analysts.Net Developers