We have had the pleasure of being part of the technology skills marketplace since 2006. During that time we have seen incredible change. The creation of new job functions, the foundation of business, and the digital transformation of almost everything!
Experience has honed our understanding of client needs, helping us deliver our fundamental mission; to apply simple, flexible solutions to people skills problems. We have been lucky enough to grow a network of accomplished clients, candidates, and colleagues to whom we are grateful for their continued support.
We are now helping the UK Government build world class digital services by applying our experience in Digital, Data, and Technology to requirements within the UK Public Sector.
It's easy for Public Sector organisations to buy from us through a variety of Frameworks on which we are pre-approved.
We are committed to improving diversity within the workplace and preserving our environment for future generations.
When your desired outcome is beyond the capability of an individual specialist, we provide Teams as a Service (TaaS)
- Product & Delivery
The Senior Project Manager will be responsible for the successful delivery of IT changes. You will manage project resources, stakeholders, cross functional activities, and dependencies to deliver projects on time, budget and to quality, ensuring alignment to scope with closely managed risks/issues and with a focus on meeting the defined business objectives. The range of technologies, systems, and business functions you will have exposure to makes this role incredibly exciting and an opportunity to grow your skillset. We are looking for high energy levels and a genuine passion to deliver to the highest standard. Ideally you will have experience in delivering previous IT Projects including Modern Desktop, Device Management (Windows, Mobile) Microsoft Azure, O365, cloud technologies. Your role:Defining the Project Scope (including Out of Scope) & approachEngage business functional or IT stakeholders to establish project sponsorship, and collaboratively Project Initiation Documents.Validating the project budget against the project scopeEnsuring all internal Lifecycle processes are followed.Delivery of the project, adhering to the agreed methodologyFormal ‘Business As Usual Handover’ upon completion of project deliveryIdentifying, mobilising and leading a team of SME’sEstablish project plans and initiate project mobilisation including scope, budget, resources, roles and responsibilitiesCreate and maintain accurate, up-to-date project plans, continually revising to reflect changes in the project – and manage third party providers to ensure adherence to planning expectationsCreation & ongoing management of the detailed Project Plan, Risks & Issues Log, High-Level & Milestone PlansManage project financials including initial estimates, budgets and forecastsCreate and maintain accurate Risk / Assumption / Issues / Dependencies (RAID) logs and ensure that the relevant parties are involved in addressing each factorManage project resource allocation, co-ordinating resources to meet project objectivesMonitor and control execution of projects, whether delivered by an internal or third-party teamProvide leadership and decision-making support by establishing project governance. Chair project meetings ensuring the participation of the relevant stakeholders in decision-makingDevelop delivery life cycle documentation as per the internal method requirements and governance frameworkFacilitate project completion and transition to Service/BAU teamsYour experience: Significant project management experience on large projects or programmes of work.Proven ability to control & plan project budgets.MS Azure platformsExperience of Printer deployments eg Manage PrintNetwork delivery experience of new building set up/segregation/WAN installationCyber Systems (software and network) including governanceProven ability to develop and build relationships and partner with senior stakeholders within the business and IT.Strong stakeholder management and communication skillsRelevant Project Management experience across multiple projects in full project life cycles, including complex projects / programme.Demonstrated experience in Project/portfolio Management development and improvement.Experience in documenting requirements resulting in quality deliverables, with limited direction.Self-directed and independent worker who can also lead through cross-functional and cross-organisational projects.
- Product & Delivery
We're looking for a skilled Project Manager for an important government department. You can deliver assigned projects in accordance with requirements, operational constraints, time, cost and quality as well as lead, coach and develop a delivery team at a local level to deliver project objectives safely and securely.Key Responsibilities:Deliver projects in a sustainable and safe manner.Management of project resources (people, money).Owning and reporting against the project baseline.As required, lead change through the established change processes.Lead, initiate and perform risk identification and subsequent actionQualifications: APMQ, PRINCE2 or equivalent qualification and/or experience. Strong background in delivering technical projectsAbility to work with Engineers
A lead Java Developer is required for a large Central Government department on a mission critical project which will run for circa 6-12 months. This role requires skills across Java, API’s and Microservices.Your role: You'll lead a team of Software Engineers in addition to delivering the hands-on element of designing, running and improving software and applications that meets user needs. In this role, you will: Take on the Lead position within the Development team Be responsible for writing clean, secure code following a test-driven approach Create code that is open by default and easy for others to reuse Have strong Java development experience A developer delivers software components that form part of a product. In this role, you will: Manage a team of Java Developers Develop software to meet user needs Follow best-practice guidelines and help to improve those guidelines Operate the services they build and identify issues in production Skills needed for this role: Availability and capacity management. You can manage the service components to ensure they meet business needs and performance targets. Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. You can spot or identify obvious deficiencies. Information security. You can discuss information security. You can design solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services. Modern standards approach. You can competently use a modern standards approach and guide others in so doing. Programming and build (software engineering). You collaborate with others when necessary to review specifications and use these agreed specifications to design, code, test and document programs or scripts of medium to high complexity, using the right standards and tools. Prototyping. You see prototyping as a team activity, actively soliciting prototypes and testing with others. You establish design patterns and iterate them. You know a variety of methods of prototyping and can choose the most appropriate ones. Service support. You can help fix faults following agreed procedures. You can carry out agreed maintenance tasks on infrastructure. Systems design. You can translate logical designs into physical designs. You can produce detailed designs. You know how to document all work using required standards, methods and tools, including prototyping tools where appropriate. You can design systems characterised by managed levels of risk, manageable business and technical complexity, and meaningful impact. You can work with well understood technology and identify appropriate patterns. Systems integration. You can build and test simple interfaces between systems, or work on more complex integration as part of a wider team. User focus. You know how to collaborate with user researchers and can represent users internally. You understand the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
We're looking for skilled C# Developers to join a Central Government department on a mission critical programme. This is a main modernisation programme, moving towards Azure cloud and MS Dynamics platform. Tech; 2x Data layers, DAL; simple API, Orchestration layer in APIM for load balancing and orchestration of multiple APIs.Experience with Azure API manager – APIM in IPAS environmentWriting APIs in C#Azure functions and pipelines.Configuration and Power Apps.
- Product & Delivery
We're looking for a Digital Delivery Manager with experience of working on CDDO compliant digital service and strong Business Change understanding. Your experience:Experienced Agile professional with proven ability to lead teams through the full Agile lifecycle.Strong Stakeholder Management.Excellent managerial skills with the ability to drive and motivate teams.Excellent written and verbal communication skillsStrong task planning and delivery skills.Care, accuracy and attention to detail.A ‘self-starter’ with strong motivation to succeed.Excellent problem-solving skills with a can-do approach.
- Product & Delivery
You will work within the Chief Technology Office alongside user researchers, product managers, architects, and engineers to define and drive our ground-breaking products and services. The PMO Analyst is a key role within the Programme Management Office which aims to enable, support and assure successful delivery of the Programme. The role provides a broad range of programme and project office support. You'll help colleagues to develop, deploy, use and improve a number of core programme and project management processes. The role also produces or supports the production of a range of programme and project management products. You'll act as a ‘centre of excellence, providing expert practical guidance, skills and support for the Senior Management Team and other colleagues in the Programme on programme and project management processes, standards and tools. Your role: Prepare and / or assist with the preparation and maintenance of robust plans at programme and project / function levels.Undertake and / or support the identification, management and reporting of inter-project and external dependencies.Prepare and / or assist with the preparation of programme, project and function reports for Programme management, governance boards and other external stakeholders, coordinating inputs and ensuring the reports are reviewed and approved in accordance with Programme governance arrangements.Undertake and / or support the planning, management, tracking and reporting of the use of resources, human and financial.Support the management of risks and issues, ensuring they are identified, owned, mitigated and reported. Ensure Risk Action Plans are prepared, owned, managed and reported for appropriate to mitigate key risksAllied to the above, support develop, deploy, embed and improve the use of appropriate tools, notably including an Enterprise Project Management solution for milestone reporting and dependency tracking.Undertaking and / or supporting stakeholder management and communications activities with internal and external stakeholders, helping to ensure effective communication and coordination of activities across the Programme.Participate in the design, development and quality review of new and improved programme and project management processes, standards and tools.Lead and / or support the effective deployment and compliant usage within projects and / or functions of processes, standards and tools. This includes providing coaching and support to help colleagues to build their skills and knowledge.Produce metrics and reports that track the usage of the Programme’s project management processes.Examine Atlassian and other vendor tooling for programme adoption.Liaise with tools vendors re requirements specifications, implementation plans and training.Experience: An agile or lean delivery or project management qualification.Planned and delivered PMO products and services within agreed time, cost and quality constraints.Managed stakeholder expectations and facilitating discussions about high risk and complexity within constrained timescales and resources.
We're hiring a Information Security Manager for a government agency to manage data protection security and business continuity. You'll need strong operational, organisational and communication skills. Key Experience:Information security data protectionBusiness continuityPresentation skillsRisk managementPower BIExcelPPT
- Product & Delivery
The Networks Product Owner is responsible for the products and services within the Networks Product portfolio, including:Overseeing the road-map for Networks Product portfolio, ensuring alignment to the long-term visions and objectives of the Head of Infrastructure Products as well as the needs of the business.Overseeing the overall quality of the Networks products and services, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.Providing leadership and direction to Networks Product Teams, supporting the handling of major operational issues, overseeing programme management activities to ensure alignment to the agreed SLAs/OLAs and the necessary business and IT Service Management processes. Working with other Product Owners as well as engineering leads and network engineers.Identifying opportunities to exploit and enhance hybrid cloud services.Representing Networks Product Teams at key governance forums, reporting on progress and operational issues, escalating to the Head of Infrastructure Products as appropriate. Owning the budget and allocation of funding for the Networks Product portfolio based on priorities set by the Head of Infrastructure Products, inputting into agile business cases as needed.Endorsing and communicating the benefits and performance of the products and services, working with Senior Service Partners to ensure continuous alignment to business needs.Supporting Product Teams through SME insight as a recognised expert, remaining abreast of industry best practice and cascading ways of working for Agile and Lean practices, supporting and challenging Network Product Teams to use the right approaches within their work.Your skills: We are looking for someone who can demonstrate the skills below to an expert level: Strategic Ownership Financial Ownership User FocusOperational Management Agile Working
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Most people think they have interview preparation perfected, but you’d be surprised by how many people overlook basic elements, and some simple improvements, which can be key to your success. We’ve gathered the top 4 tips to make your interview effortless and memorable. 1. Preparation is keyPreparation is key to success, so make sure you have sufficient time to prepare before your interview and dedicate some time without distractions. ResearchThe first step should be researching the organisation where you could be working. Visit any relevant websites and social media, look at LinkedIn profiles and do a general search on Google to see if they have any press about latest projects or initiatives. You want to get a feel for the work that they do, their mission and values, structure and their objectives or goals. You can then align some of your answers in the interview to reflect this, mirroring back their own language to create a commonality. Write down any keywords that stand out as markers for the organisation, such as ‘fast-paced’ or ‘outcome focused’. RevisitRevisit the job description. Think about why you applied and what attracted you to the job. What are the parts that excite you? Note these down and keep them handy, so you can show enthusiasm about these in the interview. Which parts of the role do you think you would excel at and which parts are your skills lacking in? The job description should also give you an idea of the behaviours the interviewer is looking for. Look out for terms like ‘self-starter’, ‘team-player’ or ‘strong communicator’ so you can show that your behaviours and soft skills are also desirable. And revisit your CV. This is the main piece of information that the interviewer holds about you. Are there areas that align with the job description that you are likely to be asked to elaborate on? Are there any areas that the interviewer may question or want examples of? You should also check that your LinkedIn profile correctly reflects your CV and is up to date. Make sure your profile photo is professional and you've included volunteer information, any groups and have some good recommendations from colleagues. Common QuestionsPrepare for the most common interview questions. These are generally competency-based questions such as:Making effective decisionsCollaboratingLeadershipStrategic thinkingOrganisational skillsWorking under pressureAttention to detailHandling a difficult decision or situationMotivationTaking control of a situationProblem solvingCreativity You may need an example for each area detailing the situation, your response to the situation and the positive outcome. Your questionsWhat questions do you have about the role or the organisation? If the conversation is quite casual, you should be able to ask questions as they naturally arise, but it’s also important to ask a question at the end of the interview to show you are still interested. This could be in regard to the contract length or timeline, or “when are you likely to make a decision?” Write down your questions as after processing other conversations, you may need a reminder. 2. Promoting youClarify your ‘selling points’. Why would you be good at the job and what sets you apart from other applicants? Identify key responsibilities of the role and prepare several examples of your experience and achievements in these areas. Where possible use statistics to evidence this. Specific Examples with STARYou can use the S.T.A.R method to create quick and effective examples: Situation, Task, Action, Result. Situation: Set the scene and give the necessary details of your exampleTask: Describe what your responsibility was in that situationAction: Explain exactly what steps you took to address itResult: Share what outcomes your actions achievedYou must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand Showcase your workIf the interview is specific to certain types of work such as design, content, or products, you may have been asked to, or may just want to, showcase examples of your work. Make sure examples are relevant to the role and showcase your best skills. You may want to go in-depth with a case study, outlining objectives and processes or just create a short screenshare presentation that acts as a portfolio. If you do this, ensure you can concisely talk through or narrate your work to give your interviewer a good understanding and positive takeaway points. You want to be memorable. Practice this prior to the interview with a friend to get feedback and identify areas that could be improved. 3. The Set UpHave a trial run before the actual interview to resolve any issues.Technical DifficultiesThere is nothing worse than being failed by technology in an already stressful situation. Prior to the interview (the previous day and in the hours before) test your technology. Do you know which video platform you will be interviewed on? Have you used it before?Set it up and test it out. Make sure you are familiar with all the functionality or features in case you are asked to change any settings or screenshare unexpectedly. It is better to do an interview on a laptop, rather than a phone as you have more control. Make sure your camera and microphone are working and set to appropriate levels. Also make sure all software updates are completed because no one wants a computer update starting randomly mid interview. Location Where will you do the interview? Do you have a reliable WiFi connection? Conduct the interview somewhere private and quiet where you won’t be disturbed. Notify family or housemates ahead of time or book a meeting room if you are in a shared space/office. Test sitting in-front of the camera and take a good look at your background, as well as without you in frame in case you need to get up at any point. You need a minimal and non-distracting background, with good lighting so you can be clearly seen. Check your camera angles, as some laptop cameras can be set lower. Try to position the camera for a clear and proportioned head and shoulders shot where you can make easy and comfortable eye contact with the camera. Distancing is also key; you don’t want to look too far away or equally right on top of the screen. Make sure your chair or seat is also comfortable. If your interview is taking place in person be sure to identify the location and plan your route the day before, leaving yourself enough time in case of travel disruption. 4. First impressions countAccording to research, it takes 7 seconds to make a judgement about someone when first meeting them. Whether we mean to or not, we can make unconscious judgements based on appearance and body language, so it’s important to look presentable. Wellbeing This is an area that is often overlooked but can really make an impact on how you present yourself and how you feel in an interview. The night before the interview, try you get a good night’s sleep. This will help you feel well rested, refreshed and more alert in the morning .Make sure you’ve eaten prior to the interview, nothing too heavy, and that you are well hydrated. Have a drink on hand in the interview as you’ll be talking for a while. Dress The PartDress appropriately for the role or organisation. It’s better to be dressed more formally, than looking too casual. Even if your interview is via video link, dress as if you are meeting in person, full body in smart attire as you may need to move away from the screen. Beyond clothing, ensure that you are also clean, tidy, and looking polished. Looking your best translates into feeling your best and will give you confidence. Body Language Body language is important. You want to a strike a balance between enthusiasm and professionalism. Ensure you have open body language such as good posture, arms relaxed by your side and a straight back and use a good amount of eye contact (to the camera). Be aware of your gestures, it’s good to have some movement to main interest and feel comfortable, but you don’t want to be so animated that it becomes distracting. Monitor your tone of voice to keep things friendly and enthusiastic, and remember to smile. Looking for a new contract job?If you're looking for a new role, Hanover specialise in DDaT capabilities for UK Government. We can find you an exciting and rewarding contract in: Data, Product & Delivery, Technical, IT Operations, QAT, and User-Centred Design.See our latest contracts here!
Post-lockdown, the new buzzword that has managers debating working style policies is 'Hybrid Working'. But what does it really entail? Is it really suitable for your workplace, and more importantly, your employees? What is 'hybrid working'?Hybrid working is a relatively new term, coined to demonstrate different ways of working combined, including:Working in the officeFlexible hours Remote working optionsWorking from homeIt's been born out of companies adjusting to the Covid pandemic and the necessity under government guidelines for business to pivot to digital working and working from home under lockdowns rules. Now as restrictions lift, companies are considering what it means to head back to the office and whether we really want to.According to the ONS, prior to the pandemic around only 5% of UK employees worked from home and a recent report from the CIPD showed that pre-pandemic, 65% of employers did not offer remote working options at all. The report also shows that now 40% of employers expect more than half of their workforce to work regularly from home in the future. Do you employees want hybrid working?The short answer is YES! Positive employee experiences are essential to productivity, reducing staff turnover, diversity and culture. According to Microsoft’s 2021 report, 73% of employees wanted flexible, remote work options, post-lockdown.If you CAN offer options for hybrid working to your employees, whilst maintaining business goals, why wouldn't you? If you're in doubt about its need, conduct an employee survey and ask what options your employees would like.The pandemic has created new employee expectations. It's not just about flexible working anymore, it's about individuals managing their own safety and working in a way that they feel secure and comfortable, and that also respects each others boundaries. If you have a mix of employees that have different health situations, you can't force them to conform to one set scenario. It just won't work. You should care enough about employees wellbeing to invest in hybrid working options and the associated tech to support it. Hybrid working also helps to create better work/life balance for employees who may be suffering from health complications, are working parents or carers, and people with other stressful responsibilities outside of work.What are the challenges of hybrid working?Dependant on the type of work you do and how large your teams are, there will be some challenges to offering hybrid working. Here's a few things you need to consider:Some of your roles may not be suitable for remote or hybrid workingKeeping track of everyone - who is working from where and whenEffective management - monitoring productivity, meeting deadlinesCommunication - meetings, group chats, keeping in touch, performance reviewsTraining & Development - better online or in-person? Wellbeing - isolation, new employee onboarding, socialisingTech - resources, hardware, connectivity, costsHow will hybrid working benefit your business?One way hybrid working may benefit you as a leader is in a reduction of office space, work space rental and facilities costs. With a reduction of people in the office, you could reduce the office size, moving savings to other areas of your business. Hybrid working can also hinder the spread of illnesses, (not just limited to Covid), and mean you have a fully functioning and healthy team. Employees suffering from a bad cold may feel well enough to work but don't want to pass germs onto their co-workers, so working from home is a great option. However, the main benefit of introducing hybrid working is a big one. Employee happiness! We all know that happy employees are substantially more productive, making your business more profitable. Flexibility for working styles and personal needs create better work/life balance. This in-turn creates a positive working environment, stronger collaboration, employee loyalty and a reduction in staff turnover. How do you implement hybrid working? 1. Policies - Ask yourself whether your policies are long, or short term? Talk with all managers about what will work for their team. Will you still be able to meet customer expectations and continue performing at an optimum level?When implementing hybrid working, it's important to outline very clear policies. Detail the working options available, specify what they mean and what they entail. Also outline what is expected from your employees and what happens if those expectations are not met. You can also offer one to one conversations for special cases. Some roles may not qualify for hybrid or remote working, so it is best to discuss this with anyone affected individually. Once you have a policy outline in place, look at how achievable those policies are utilising your current resources. Are there any obvious holes in your plans? Do you need anything new and what are the costs involved? Ask for feedback from your employees on what they need for working outside of the office. Give careful consideration to the contractual implications of hybrid working, as implementing a new policy can sometimes amount to a formal change to terms and conditions of employment. It is best to run your draft policy past a legal advisor. If you are welcoming people back into the office, make sure you stay up-to-date and comply with Government guidelines and conduct a health and safety risk assessment. 2. Technology - Many stumbling blocks regarding hybrid working can be overcome by utilising technology. For example - using Zoom and Microsoft Teams, creating an intranet, updating employee communications or incentives, and managing projects in platforms such as Slack and Basecamp. Also think about new employees and how they will be onboarded. How can you make new recruits feel welcomed but also supported if they are not in an office? Make a list of your current tech and tech support, then review and source any new platforms you need.3. Hardware - It's important you keep on top of your hardware such as laptops, monitors, hard drives etc. Are they all fit for purpose? How will they be assigned and monitored? How often do they need to be checked and updated? Do you have a support company or IT dept. that will be able to manage this? 4. Performance - With employees being in and out of the office, or working remotely for long periods, performance may be harder to observe and monitor. You may need to shift how you perceive good performance. For example: from employees being at their desk whenever you call, to instead looking at actual outcomes of work and meeting deadlines. Performance reviews and meetings should wherever possible be in person to maintain relationships. 5. Wellbeing - What are the wellbeing implications for your new policies? Managers should receive training in understanding and spotting potential signs of poor wellbeing and mental health symptoms. Ongoing mental health support and information should be readily available and regularly promoted to all employees. Respect boundaries going forward. Just because someone is now working from home and has the tech to be available at anytime, it does not mean they are now contactable 24/7. Work hours should remain fixed and non urgent contact kept to a minimum outside of those hours. Fairness & inclusivity is also an area of wellbeing to bear in mind. During the pandemic there was a disproportionate impact on ethnic minorities and also with women being much more likely to be both furloughed and undertake childcare responsibilities. Identify areas where inequalities may have developed, or could develop in the future and set out plans to address these. You should also do your best to ensure equality of experience between employees in the office and employees at home and have plans to address any potential conflict. ConclusionIn a few years 'Hybrid Working' could be standard for most companies. Data from OpenSensors shows that 9 out of 10 UK workers want the option to work remotely once offices reopen. Early adopters and tech giants such as Twitter, Facebook and Google, are already offering a variety of hybrid working options. Whilst the future remains unclear, having a choice of flexible options for hybrid working could mean the difference between success and failure for your business. We've seen throughout the pandemic, that companies who embrace hybrid or remote working, digital technology resources and ecommerce, can not only survive but actually thrive!We're here to help!Hanover offer solutions to support engagement, remote interviewing and remote onboarding. You're busy helping existing employees and doing your day job, so at Hanover we manage a fast and simple process for you, including:Candidate Engagement - Job Advertising, Interactive Job Descriptions, Content Marketing Video Interviews - Online Video Interviews. Share, shortlist and feedback in a few clicks Remote Onboarding - Data Insights to tailor remote onboarding to individual needsFind out more about our recruitment solutions here!
Departments: NHS, Department of Health & Social Care, Public Health England & National Institute for Health & Care Excellence.Working with Government healthcare departments on time-critical projects, we listened to their needs and set out strategies to find the best skills at a critical time for UK healthcare. We supplied talented associates that created end-to-end solutions for new healthcare platforms, emergency triage software and urgent pandemic response structures.This involved understanding content needed in order to support critical user needs and optimise user journeys. This approach also provided new user behaviour insights that could be used to inform wider healthcare initiatives and help convert underlying policy intent into quantifiable and motivated actions.Experts Supplied:Agile Delivery ManagersLead Delivery ManagersSenior Business AnalystsUser Research LeadsData ManagersMDM ConsultantsInfrastructure EngineersHead of Customer InsightsProduct Marketing ManagersData ScientistsTechnical ArchitectsSenior Services DesignersIncident Handling LeadMobile App Product ManagersSalesforce Product ManagersSenior Project ManagersDemand Modelling Engagement Analysts.Net Developers