Our Story

We have had the pleasure of being part of the technology skills marketplace since 2006. During that time we have seen incredible change. The creation of new job functions, the foundation of business, and the digital transformation of almost everything!

Experience has honed our understanding of client needs, helping us deliver our fundamental mission; to apply simple, flexible solutions to people skills problems. We have been lucky enough to grow a network of accomplished clients, candidates, and colleagues to whom we are grateful for their continued support.

We are now helping the UK Government build world class digital services by applying our experience in Digital, Data, and Technology to requirements within the UK Public Sector.

Hanover Public Frameworks

Frameworks

It's easy for Public Sector organisations to buy from us through a variety of Frameworks on which we are pre-approved.

Hanover Social Value

Social Value

We are committed to improving diversity within the workplace and preserving our environment for future generations.

Hanover Team Building

Teams as a Service

When your desired outcome is beyond the capability of an individual specialist, we provide Teams as a Service (TaaS)

Search for opportunities

Latest opportunities

  • Product & Delivery
    Business Analyst

    An SC cleared Business Analyst is required to join a Central Government Agency in a major programme of work with a ServiceNow environment. You'll work remotely and be able to:  manage stakeholder relationships work independently have a good understanding of your own work area advance the BA community through the sharing of best practice and mentoring others Your skills:   Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.    Business analysis. You can investigate problems and analyse options for new and existing services. You know how to provide recommendations to solutions. You can work with stakeholders to identify objectives, opportunities and potential benefits available.  Business improvement process. You know how to analyse current services and processes, and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis.  Business modelling. You can use a wide range of techniques to model situations confidently. You know how to gain the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues.  Business process testing. You know how to report on system quality and collect metrics on test cases.  Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital.  Enterprise and business architecture. You understand and can apply the current target operating model to work.    Innovation. You know about innovation and can apply this to your own work.  Methods and tools. You can select and support the most appropriate tool or method.  Requirements definition and management. You know how to source requirements. You can facilitate the setting of business priorities for change initiatives of medium complexity. You can manage and implement requests for changes to baseline requirements.  Stakeholder relationship management. You know how to identify important stakeholders, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs. You have the ability to take opposing views to reach consensus. You understand how to work with stakeholders and contribute to improving these relationships, using evidence to explain decisions made.    Testing (business analysis). You can review requirements, specifications and define test conditions. You can identify issues and risks associated with work while being able to analyse and report test activities and results.  User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes.   

    Apply Now
  • Product & Delivery
    Digital Business Analyst

    Join a Central Government department, working on exciting projects where you can be responsible for building relationships, reviewing commercial agreements, negotiating ownership of IT hardware, software and networks, mapping processes for the Data Cleansing process and collecting LFE as the process matures.Your skills: Requirements gatheringGood communication skills Experienced in O365 applicationsData analytics experienceStrong stakeholder Management

    Apply Now
  • Product & Delivery
    Senior Networks Product Manager

    The Senior Networks Product Manager is a role within the Infrastructure Product portfolio. You will manage one or more Networks Product Teams working with multi-disciplinary business areas and stakeholders.    Opportunities to achieve professional level qualifications are available in this role including in commercial and IT Service management, including:   ITIL   CIPS   Strategic Decision Making   Leadership Skills Your responsibilities: Maintaining the road-map for Networks products, ensuring alignment to the Networks Product Owner’s portfolio level road-map and the needs of the business.Managing the quality of Networks products, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.Ensuring alignment to policies and processesDefining and creating approaches to product management, implementing ways of working and coaching the Networks Product Team.Directing the Networks Product Team on which tools or methods to use at each stage of the product lifecycle to meet the needs of the end users across multiple channels and providing insight on how user needs may change overtime.Managing the day-to-day operation of the Networks Product Team, leading programme management activities and meeting agreed SLAs/OLAs and the necessary business and IT Service Management processes. Anticipating problems and implementing mitigations to defend against them, articulating problems and helping the Product Team to resolve the problems.Monitoring and reporting on the development and maintenance of products, operational risks and issues, escalating up to the Networks Product Owner as needed.Your skills and experience:Product Ownership User Focus Life-cycle perspective Agile Working Problem Ownership Managing a Quality Service    Seeing the Big PictureDelivering at Pace  

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  • Product & Delivery
    Operational Service Delivery Manager

    Work on one of the Government’s key digital services, whose primary objective is to deliver excellent services. This position requires close collaboration with a range of delivery partners and suppliers, so are looking for an organised, adaptable and motivated individual with good customer service skills and demonstrated technical understanding to ensure that the new elements of the Service meets the needs of citizens and local authorities. You’ll work closely with the Digital Delivery Lead to organise and plan work, liaising with technical colleagues, policy leads and key stakeholders to understand and continuously improve these new services and products. Responsibilities: Manage the day-to-day running of the new Service including operational, technical and website support.Ensure enhanced service support arrangements are effectively implemented in advance of major events.Work with the team to identify and deliver enhancements to the service.Obtain advice and support from technical specialists, e.g. information assurance and security colleagues to ensure service meets appropriate technical and security standards.Support on risk management and contingency planning.Ensure appropriate operational documentation is in place and regularly reviewed.Ensure the accurate production of statistics and data Prioritise and manage multiple incidents and issues at one time.Represent the digital service at relevant governance meetings consisting of a number of key stakeholders.Your skills:experience in delivering digital projects and productsexperience using a range of agile project management methodsability to build strong relationships with a wide base of stakeholdersability to direct and coordinate suppliers and partners in the delivery of an effective and efficient service.ability to investigate problems in systems, processes and services and contribute to the implementation of remedies and preventative measures.ability to identify service improvements and opportunities to make processes simpler and more efficientability to analyse and draw conclusions from datagood written and verbal skills and a strong customer service ethosability to communicate between the technical and non-technicalability to work independently, managing and prioritising tasks effectivelystrong planning and organisation skills

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  • User-Centred Design
    Senior Digital Communication and Engagement Manager

    This role will be responsible for developing and executing communications goals, strategies and campaigns that align with our business goals. You will work directly with our Business Management team, our Portfolio team, and our Senior Leaders. All will support you with the drive to achieve results for our business area. You will be part of a team who are ambassadors for our customers and mission.Your role: take complex language and diagrams and make them simple to understand using a range of channels and techniquesengage Digital Group colleagues on our vision and priorities, help manage complex change, and involving colleagues in shaping our organisation.create infographics/visuals to help tell our D&A of what we are delivering and working towardsbreak down complex diagrams, information, language to create products that fit multiple communication channels across the business – focusing on our D&A story in a clear, concise way, that is easy for everyone to understand.create a clear roadmap for all our stakeholders to show the journey of a piece of data throughout our D&A teams and processes.take a complex topic and communicate it simply and clearly, adapting for different audiences where needed.develop and manage relationships with project stakeholdersdevelop and apply content and format strategiesscoping, commissioning, writing, editing, and publishing digital content across all channels (web, mobile, social media)accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, SEO optimised) and to the department’s stylemaking sure appropriate policy and legal checking within other parts of the customer organisation happens, content is published quickly and efficientlymonitoring the performance of content and tools and work with the Product Manager and a multi-disciplinary project team to understand user behaviours and feedbackidentifying ways to improve the content and to iteratively improve the productSkills required:extensive experience of writing for the web, internal newsletters, external presentations, and articles, with proven ability of creating content that is accessible and usableexceptional skills in convincing people that user needs, and a usable approach is the only way to present informationproven experience in using metrics and user feedback to define/refine contentproven experience of working within a web application development environment, proficient in writing, picture sourcing and editingexperience in choosing the best format for displaying information to the userexperience in working with content publishing systems

    Apply Now
  • User-Centred Design
    Interaction Designer

    Your role•    Work as part of a multi-disciplinary team to deliver highly user focused and successful digital services. •    Produce design concepts for digital services, often working to very tight deadlines, and work with front end developers to implement those concepts. •    Work with user researchers to ensure all output, internal and external, is well designed and user focused. •    Design and create communication material ensuring all elements are well designed, consistent and user focused. •    Partner with colleagues to facilitate a consistent user experience, including by designing reusable elements of a digital service. •    Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts. •    Deliver high quality finished digital service designs that meet web standards and GDS/GOV.UK design principles, ensuring that elements such as accessibility are built into designs from the outset. •    Proactively seek new learning opportunities and look to continually improve by gaining feedback from your peers and the business.Your profile Practical experience in designing interfaces and transaction flows for the web. Ability to prototype for the web & design in browser. A good basic understanding of web technologies and how they affect design, including accessibility. Experience of web and mobile application interface design. Core skills: sketching, design production, hand-coded HTML & CSS, rapid prototyping; Responsive web interactions design for mobile devices.

    Apply Now
  • Product & Delivery
    Project Manager

    Join a Central Government department as part of an important delivery programme. You will be responsible for driving and overseeing the delivery of the project to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. You'll have a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised.The following responsibilities are expected :Delivery: Create and lead the project to deliver the agreed outcomes within time, cost and quality constraintsProject Management: Day to day management and leadership of the project and the project team. Provide effective leadership and management controls. Set project controls. Design the project structure and organisation appropriate to stage. Set appropriate delivery methodologies. Manage effective transition between project phasesBusiness Case Development: Develop and draft the Business Case, with input from specialists as necessaryBudget: Develop the budget and track delivery within budgetResources: Identify skill requirements; and deploy and develop resources. Manage medium sized teamBenefits Realisation: Deliver the agreed Business Case benefits and outcomes. Ensure appropriate Benefits Realisation Strategy is in place, and monitor longer term delivery of benefits against the Business CaseStakeholder Management: Identify and manage stakeholder relationships and need for senior level support. Manage internal and external relationships as appropriateRisks & Issues: Identify and monitor project risks and issues. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependenciesGovernance: Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for delivery Assurance: Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as requiredChange Management: Ensure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholdersGuidance & Support: Provide support, guidance and coaching for the project team. Show commitment to personal development. Promote effective individual and team performanceProject Performance & Controls: Cascade vision and translate into delivery objectives for the team. Develop and maintain Project Plan. Identify and set appropriate Project Controls. Manage performance and report progress to sponsors

    Apply Now
  • Data
    Data Engineer

    Data Engineers needed for a Central Government department to work on a mission critical programme. This role requires active SC clearance given the nature of the work and will be remote working for it's entirety. Core Capabilities – Cloud (AWS)/Linux/Code Mgt (Gitlab)DenodoTalendSAS Viya + VA/VI/BasePentaho BAPentaho DIPL/SQLDesirable:Informatica Powercenter/IICSPowerBI

    Apply Now
  • IT Operations
    Senior Infrastructure Engineer

    Your role will provide technical leadership, guidance, and support for the broader Cloud community to embed high performance and delivery-focused outcomes. Main Duties:Provide Cloud technical leadership to project delivery teams, identifying and selecting appropriate technical solution based on user needs and business requirementsProduce and assure Cloud technical designs based on business needs and providing justification for decision-making in chosen technical designAnalyse the impact of Cloud technical choices on business processesHorizon scanning and continuous research on emerging Cloud principles and best practicesLead on developing, implementing, enhancing and managing technical Cloud practices into wider teamsEnable the reuse of patterns, tools, and components across the Cloud professionCollaborate with the Architecture community to ensure that solutions align with target architectures and technology roadmapsAssure that Cloud technical solutions follow all agreed processes and best practises, particularly around security and governanceContribute to the overall technology strategy and roadmap for both individual projects and ITContributing to decisions and directions in a collaborative team environment, including but not limited to estimations, product planning, user stories (requirement) creationActively participate in Team and Agile Scrum meetingsApplying a continuous improvement mindset to identify and explore opportunities to improve processes and ways of workingEngage with Leads across IT, to drive the department strategic vision and collaborate on wider initiativesPro-actively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF)Your experience: Expert knowledge and experience with cloud providers such as Azure (preferred), AWS, or Google CloudSignificant knowledge and experience with Infrastructure-as-Code approaches to managing cloud resources (Terraform)Excellent knowledge and proven experience implementing continuous integration (CI) and continuous deployment (CD) processes and tools, including pipeline design and administrationDemonstrable experience in service support including troubleshooting and incident resolutionExtensive experience of working within agile teams for rapid deliveryDetailed understanding of security in cloudExperience with modern delivery models such as Scrum and AgileExperience of monitoring and logging tools such as Dynatrace, Azure applications insights and log analytics

    Apply Now
Public Sector Digital Transformation

Government Buyers

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Startup Recruitment

Latest Opportunities

See the latest opportunities on UK projects across User-Centred Design, Technical, Data, Product & Delivery, QAT and IT Operations.

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News & Insights

Interview Tips
job search

​Most people think they have interview preparation perfected, but you’d be surprised by how many people overlook basic elements, and some simple improvements, which can be key to your success. We’ve gathered the top 4 tips to make your interview effortless and memorable.  1. Preparation is keyPreparation is key to success, so make sure you have sufficient time to prepare before your interview and dedicate some time without distractions.  ResearchThe first step should be researching the organisation where you could be working. Visit any relevant websites and social media, look at LinkedIn profiles and do a general search on Google to see if they have any press about latest projects or initiatives. You want to get a feel for the work that they do, their mission and values, structure and their objectives or goals. You can then align some of your answers in the interview to reflect this, mirroring back their own language to create a commonality. Write down any keywords that stand out as markers for the organisation, such as ‘fast-paced’ or ‘outcome focused’.  RevisitRevisit the job description. Think about why you applied and what attracted you to the job. What are the parts that excite you? Note these down and keep them handy, so you can show enthusiasm about these in the interview. Which parts of the role do you think you would excel at and which parts are your skills lacking in? The job description should also give you an idea of the behaviours the interviewer is looking for. Look out for terms like ‘self-starter’, ‘team-player’ or ‘strong communicator’ so you can show that your behaviours and soft skills are also desirable. And revisit your CV. This is the main piece of information that the interviewer holds about you. Are there areas that align with the job description that you are likely to be asked to elaborate on? Are there any areas that the interviewer may question or want examples of? You should also check that your LinkedIn profile correctly reflects your CV and is up to date. Make sure your profile photo is professional and you've included volunteer information, any groups and have some good recommendations from colleagues.  Common QuestionsPrepare for the most common interview questions. These are generally competency-based questions such as:Making effective decisionsCollaboratingLeadershipStrategic thinkingOrganisational skillsWorking under pressureAttention to detailHandling a difficult decision or situationMotivationTaking control of a situationProblem solvingCreativity You may need an example for each area detailing the situation, your response to the situation and the positive outcome.  Your questionsWhat questions do you have about the role or the organisation? If the conversation is quite casual, you should be able to ask questions as they naturally arise, but it’s also important to ask a question at the end of the interview to show you are still interested. This could be in regard to the contract length or timeline, or “when are you likely to make a decision?” Write down your questions as after processing other conversations, you may need a reminder.  ​ 2. Promoting youClarify your ‘selling points’. Why would you be good at the job and what sets you apart from other applicants? Identify key responsibilities of the role and prepare several examples of your experience and achievements in these areas. Where possible use statistics to evidence this.  Specific Examples with STARYou can use the S.T.A.R method to create quick and effective examples: Situation, Task, Action, Result. ​Situation: Set the scene and give the necessary details of your exampleTask: Describe what your responsibility was in that situationAction: Explain exactly what steps you took to address itResult: Share what outcomes your actions achieved​You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand Showcase your workIf the interview is specific to certain types of work such as design, content, or products, you may have been asked to, or may just want to, showcase examples of your work. Make sure examples are relevant to the role and showcase your best skills. You may want to go in-depth with a case study, outlining objectives and processes or just create a short screenshare presentation that acts as a portfolio. If you do this, ensure you can concisely talk through or narrate your work to give your interviewer a good understanding and positive takeaway points. You want to be memorable. Practice this prior to the interview with a friend to get feedback and identify areas that could be improved.   ​3. The Set UpHave a trial run before the actual interview to resolve any issues.​Technical DifficultiesThere is nothing worse than being failed by technology in an already stressful situation. Prior to the interview (the previous day and in the hours before) test your technology. Do you know which video platform you will be interviewed on? Have you used it before?Set it up and test it out. Make sure you are familiar with all the functionality or features in case you are asked to change any settings or screenshare unexpectedly. It is better to do an interview on a laptop, rather than a phone as you have more control. Make sure your camera and microphone are working and set to appropriate levels. Also make sure all software updates are completed because no one wants a computer update starting randomly mid interview.  Location Where will you do the interview? Do you have a reliable WiFi connection? Conduct the interview somewhere private and quiet where you won’t be disturbed. Notify family or housemates ahead of time or book a meeting room if you are in a shared space/office. Test sitting in-front of the camera and take a good look at your background, as well as without you in frame in case you need to get up at any point. You need a minimal and non-distracting background, with good lighting so you can be clearly seen. Check your camera angles, as some laptop cameras can be set lower. Try to position the camera for a clear and proportioned head and shoulders shot where you can make easy and comfortable eye contact with the camera. Distancing is also key; you don’t want to look too far away or equally right on top of the screen. Make sure your chair or seat is also comfortable. If your interview is taking place in person be sure to identify the location and plan your route the day before, leaving yourself enough time in case of travel disruption. ​​4. First impressions countAccording to research, it takes 7 seconds to make a judgement about someone when first meeting them. Whether we mean to or not, we can make unconscious judgements based on appearance and body language, so it’s important to look presentable.  Wellbeing This is an area that is often overlooked but can really make an impact on how you present yourself and how you feel in an interview. The night before the interview, try you get a good night’s sleep. This will help you feel well rested, refreshed and more alert in the morning .Make sure you’ve eaten prior to the interview, nothing too heavy, and that you are well hydrated. Have a drink on hand in the interview as you’ll be talking for a while. Dress The PartDress appropriately for the role or organisation. It’s better to be dressed more formally, than looking too casual. Even if your interview is via video link, dress as if you are meeting in person, full body in smart attire as you may need to move away from the screen. Beyond clothing, ensure that you are also clean, tidy, and looking polished. Looking your best translates into feeling your best and will give you confidence.  Body Language Body language is important. You want to a strike a balance between enthusiasm and professionalism. Ensure you have open body language such as good posture, arms relaxed by your side and a straight back and use a good amount of eye contact (to the camera). Be aware of your gestures, it’s good to have some movement to main interest and feel comfortable, but you don’t want to be so animated that it becomes distracting. Monitor your tone of voice to keep things friendly and enthusiastic, and remember to smile. ​​​Looking for a new contract job?If you're looking for a new role, Hanover specialise in DDaT capabilities for UK Government. We can find you an exciting and rewarding contract in: Data, Product & Delivery, Technical, IT Operations, QAT, and User-Centred Design.See our latest contracts here!​​

Hybrid
flexible working

​Post-lockdown, the new buzzword that has managers debating working style policies is 'Hybrid Working'. But what does it really entail? Is it really suitable for your workplace, and more importantly, your employees? ​What is 'hybrid working'?Hybrid working is a relatively new term, coined to demonstrate different ways of working combined, including:Working in the officeFlexible hours Remote working optionsWorking from homeIt's been born out of companies adjusting to the Covid pandemic and the necessity under government guidelines for business to pivot to digital working and working from home under lockdowns rules. Now as restrictions lift, companies are considering what it means to head back to the office and whether we really want to.According to the ONS, prior to the pandemic around only 5% of UK employees worked from home and a recent report from the CIPD showed that pre-pandemic, 65% of employers did not offer remote working options at all. The report also shows that now 40% of employers expect more than half of their workforce to work regularly from home in the future. ​​Do you employees want hybrid working?The short answer is YES! Positive employee experiences are essential to productivity, reducing staff turnover, diversity and culture. According to Microsoft’s 2021 report, 73% of employees wanted flexible, remote work options, post-lockdown.If you CAN offer options for hybrid working to your employees, whilst maintaining business goals, why wouldn't you? If you're in doubt about its need, conduct an employee survey and ask what options your employees would like.The pandemic has created new employee expectations. It's not just about flexible working anymore, it's about individuals managing their own safety and working in a way that they feel secure and comfortable, and that also respects each others boundaries. If you have a mix of employees that have different health situations, you can't force them to conform to one set scenario. It just won't work. You should care enough about employees wellbeing to invest in hybrid working options and the associated tech to support it. Hybrid working also helps to create better work/life balance for employees who may be suffering from health complications, are working parents or carers, and people with other stressful responsibilities outside of work.​​What are the challenges of hybrid working?Dependant on the type of work you do and how large your teams are, there will be some challenges to offering hybrid working. Here's a few things you need to consider:Some of your roles may not be suitable for remote or hybrid workingKeeping track of everyone - who is working from where and whenEffective management - monitoring productivity, meeting deadlinesCommunication - meetings, group chats, keeping in touch, performance reviewsTraining & Development - better online or in-person? Wellbeing - isolation, new employee onboarding, socialisingTech - resources, hardware, connectivity, costsHow will hybrid working benefit your business?One way hybrid working may benefit you as a leader is in a reduction of office space, work space rental and facilities costs. With a reduction of people in the office, you could reduce the office size, moving savings to other areas of your business. Hybrid working can also hinder the spread of illnesses, (not just limited to Covid), and mean you have a fully functioning and healthy team. Employees suffering from a bad cold may feel well enough to work but don't want to pass germs onto their co-workers, so working from home is a great option. However, the main benefit of introducing hybrid working is a big one. Employee happiness! We all know that happy employees are substantially more productive, making your business more profitable. Flexibility for working styles and personal needs create better work/life balance. This in-turn creates a positive working environment, stronger collaboration, employee loyalty and a reduction in staff turnover. ​How do you implement hybrid working? 1. Policies - Ask yourself whether your policies are long, or short term? Talk with all managers about what will work for their team. Will you still be able to meet customer expectations and continue performing at an optimum level?When implementing hybrid working, it's important to outline very clear policies. Detail the working options available, specify what they mean and what they entail. Also outline what is expected from your employees and what happens if those expectations are not met. You can also offer one to one conversations for special cases. Some roles may not qualify for hybrid or remote working, so it is best to discuss this with anyone affected individually. Once you have a policy outline in place, look at how achievable those policies are utilising your current resources. Are there any obvious holes in your plans? Do you need anything new and what are the costs involved? Ask for feedback from your employees on what they need for working outside of the office. Give careful consideration to the contractual implications of hybrid working, as implementing a new policy can sometimes amount to a formal change to terms and conditions of employment. It is best to run your draft policy past a legal advisor. If you are welcoming people back into the office, make sure you stay up-to-date and comply with Government guidelines and conduct a health and safety risk assessment. ​2. Technology - Many stumbling blocks regarding hybrid working can be overcome by utilising technology. For example - using Zoom and Microsoft Teams, creating an intranet, updating employee communications or incentives, and managing projects in platforms such as Slack and Basecamp. Also think about new employees and how they will be onboarded. How can you make new recruits feel welcomed but also supported if they are not in an office? Make a list of your current tech and tech support, then review and source any new platforms you need.​3. Hardware - It's important you keep on top of your hardware such as laptops, monitors, hard drives etc. Are they all fit for purpose? How will they be assigned and monitored? How often do they need to be checked and updated? Do you have a support company or IT dept. that will be able to manage this? ​4. Performance - With employees being in and out of the office, or working remotely for long periods, performance may be harder to observe and monitor. You may need to shift how you perceive good performance. For example: from employees being at their desk whenever you call, to instead looking at actual outcomes of work and meeting deadlines. Performance reviews and meetings should wherever possible be in person to maintain relationships. ​5. Wellbeing - What are the wellbeing implications for your new policies? Managers should receive training in understanding and spotting potential signs of poor wellbeing and mental health symptoms. Ongoing mental health support and information should be readily available and regularly promoted to all employees. Respect boundaries going forward. Just because someone is now working from home and has the tech to be available at anytime, it does not mean they are now contactable 24/7. Work hours should remain fixed and non urgent contact kept to a minimum outside of those hours. Fairness & inclusivity is also an area of wellbeing to bear in mind. During the pandemic there was a disproportionate impact on ethnic minorities and also with women being much more likely to be both furloughed and undertake childcare responsibilities. Identify areas where inequalities may have developed, or could develop in the future and set out plans to address these. You should also do your best to ensure equality of experience between employees in the office and employees at home and have plans to address any potential conflict. ​​ConclusionIn a few years 'Hybrid Working' could be standard for most companies. Data from OpenSensors shows that 9 out of 10 UK workers want the option to work remotely once offices reopen. Early adopters and tech giants such as Twitter, Facebook and Google, are already offering a variety of hybrid working options. Whilst the future remains unclear, having a choice of flexible options for hybrid working could mean the difference between success and failure for your business. We've seen throughout the pandemic, that companies who embrace hybrid or remote working, digital technology resources and ecommerce, can not only survive but actually thrive!​​We're here to help!Hanover offer solutions to support engagement, remote interviewing and remote onboarding. You're busy helping existing employees and doing your day job, so at Hanover we manage a fast and simple process for you, including:Candidate Engagement - Job Advertising, Interactive Job Descriptions, Content Marketing Video Interviews - Online Video Interviews. Share, shortlist and feedback in a few clicks Remote Onboarding - Data Insights to tailor remote onboarding to individual needsFind out more about our recruitment solutions here!​

Health
accessible design

​Departments: NHS, Department of Health & Social Care, Public Health England & National Institute for Health & Care Excellence.​Working with Government healthcare departments on time-critical projects, we listened to their needs and set out strategies to find the best skills at a critical time for UK healthcare. We supplied talented associates that created end-to-end solutions for new healthcare platforms, emergency triage software and urgent pandemic response structures.This involved understanding content needed in order to support critical user needs and optimise user journeys. This approach also provided new user behaviour insights that could be used to inform wider healthcare initiatives and help convert underlying policy intent into quantifiable and motivated actions.​Experts Supplied:Agile Delivery ManagersLead Delivery ManagersSenior Business AnalystsUser Research LeadsData ManagersMDM ConsultantsInfrastructure EngineersHead of Customer InsightsProduct Marketing ManagersData ScientistsTechnical ArchitectsSenior Services DesignersIncident Handling LeadMobile App Product ManagersSalesforce Product ManagersSenior Project ManagersDemand Modelling Engagement Analysts.Net Developers