Our Story

We have had the pleasure of being part of the technology skills marketplace since 2006. During that time, we have seen incredible change. The creation of new job functions, the foundation of business, and the digital transformation of almost everything!

Experience has honed our understanding of client needs, helping us deliver our fundamental mission; to apply simple, flexible, rapid, solutions to Digital, Data and Technology skills problems. We have been lucky enough to grow a network of accomplished clients, candidates, and colleagues to whom we are grateful for their continued support.

We are now helping to build world class public services, through digital transformation, by applying our expertise to the UK Public Sector.

Hanover Public Frameworks

Frameworks

It's easy for Public Sector organisations to buy from us through a variety of Frameworks on which we are pre-approved.

Hanover Social Value

Social Value

We are committed to improving diversity within the workplace and preserving our environment for future generations.

Hanover Team Building

Our Services

Whether you require individual specialists or need to land an expert team, we offer a variety of flexible services.

Search for opportunities

Latest opportunities

  • Product & Delivery
    Agile Business Analyst

    We're looking for an experienced Agile Business Analyst to join a large Central Government department on a mission critical project.The Role: Requirements-focused role rather than technical/delivery Proactive, working with a range of stakeholders to understand and track requirements and co-ordinate discussions Understand requirements to give the right stakeholders the right information they need to progress their work Advance the BA community through the sharing of best practice and mentoring others. Skills needed for this role: Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP), print and scope.   Business analysis. You can investigate problems and analyse options for new and existing services. You know how to provide recommendations to solutions. You can work with stakeholders to identify objectives, opportunities and potential benefits available.   Business improvement process. You know how to analyse current services and processes, and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis. Business modelling. You can use a wide range of techniques to model situations confidently. You know how to gain the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues. Business process testing. You know how to report on system quality and collect metrics on test cases. Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for assisted digital.   Enterprise and business architecture. You understand and can apply the current target operating model to work.   Stakeholder relationship management. You know how to identify important stakeholders, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs. You have the ability to take opposing views to reach consensus. You understand how to work with stakeholders and contribute to improving these relationships, using evidence to explain decisions made.   User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes.

    Apply Now
  • Quality Assurance Testing (QAT)
    Senior Performance Test Engineer

    The Senior Performance Test Engineer is responsible for enabling the delivery of load and performance testing at project level. You'll be ensuring and advising on best practice and standards. Enabling the delivery of performance testing including within complex technical landscapes, supporting the reuse of toolsets and frameworks across the organisation.  You'll be enabling the team to develop user stories and acceptance criteria related to the overall QA approach, typically using agile and CI/CD methods. Advising on performance testing practices to support the digital service standard, often working as part of a multi-disciplinary team focused on user needs and user centred design. The testing services required shall include test assurance and test analysis, design, and execution across all phases of the test lifecycle: Quality & Test Assurance: to assure the approach and adherence to non-functional test requirements (primarily relating to Load and Performance Testing), standards, products and test execution that are managed and executed by supplier/third party test teams. Load & Performance Test Consultancy: to support the definition and implementation of programme or project level test strategies / approaches / assessments, including processes, organisation, governance, funding, people, and tools, primarily relating to Load and Performance Testing. This can also include (but not limited to) other types of work such as assisting in Root Cause Analysis and remediation activities. This could also involve the coding of innovative QA solutions / approaches i.e., Test harness or stub to load or monitor systems. Load & Performance Test Delivery: to plan, design, execute and manage the delivery of L&P testing. This needs to include experience of open-source tools for testing, analysis and reporting and result visualisation, the development of test frameworks and any integration with existing test or CI frameworks, and experience of tools currently in use across the estate including jMeter, Locust, Neoload and Gatling.

    Apply Now
  • Quality Assurance Testing (QAT)
    Lead Performance Test Engineer

    As the Lead Performance Test Engineer you will be responsible for initiating and ensuring the technical and delivery-facing leadership for all aspects of load and performance testing at portfolio level. Initiating and influencing best practice and standards.  You will be building capabilities to effectively deliver performance testing including within complex technical landscapes, promoting the reuse of toolsets and frameworks across the organisation. Ensuring the delivery of performance testing including influencing how the team develop user stories and acceptance criteria related to the overall QA approach, typically using agile and CI/CD methods.  You'll be building QAT service capability and initiating performance testing practices to support the digital service standard, often working as part of a multi-disciplinary team focused on user needs. The testing services required shall include test assurance and test analysis, design, and execution across all phases of the test lifecycle: Quality & Test Assurance: to assure the approach and adherence to non-functional test requirements (primarily relating to Load and Performance Testing), standards, products and test execution that are managed and executed by supplier/third party test teams. Load & Performance Test Consultancy: to support the definition and implementation of programme or project level test strategies / approaches / assessments, including processes, organisation, governance, funding, people, and tools, primarily relating to Load and Performance Testing. This can also include (but not limited to) other types of work such as assisting in Root Cause Analysis and remediation activities. This could also involve the coding of innovative QA solutions / approaches i.e., Test harness or stub to load or monitor systems. Load & Performance Test Delivery: to plan, design, execute and manage the delivery of L&P testing. This needs to include experience of open-source tools for testing, analysis and reporting and result visualisation, the development of test frameworks and any integration with existing test or CI frameworks, and experience of tools currently in use across the estate including jMeter, Locust, Neoload and Gatling.

    Apply Now
  • Quality Assurance Testing (QAT)
    Head of Performance Test Engineering

    As Head of Performance Test Engineering you'll be responsible for the technical and delivery-facing leadership for all aspects of load and performance testing at organisation and/or departmental level.   You will set the strategy for performance testing best practice and standards. Building capabilities to effectively deliver performance testing including within complex technical landscapes, promoting the reuse of test toolsets and frameworks across the organisation. You'll be initiating the delivery of performance testing including influencing how the team develop user stories and acceptance criteria, typically using agile and CI/CD methods. As well as building QAT service capability and inspiring others to improve performance testing practices to support the digital service standard, often working as part of a multi-disciplinary team focused on user needs. The testing services required shall include test assurance and test analysis, design, and execution across all phases of the test lifecycle: Quality & Test Assurance: to assure the approach and adherence to non-functional test requirements (primarily relating to Load and Performance Testing), standards, products and test execution that are managed and executed by supplier/third party test teams. Load & Performance Test Consultancy: to support the definition and implementation of programme or project level test strategies / approaches / assessments, including processes, organisation, governance, funding, people, and tools, primarily relating to Load and Performance Testing. This can also include (but not limited to) other types of work such as assisting in Root Cause Analysis and remediation activities. This could also involve the coding of innovative QA solutions / approaches i.e., Test harness or stub to load or monitor systems. Load & Performance Test Delivery: to plan, design, execute and manage the delivery of L&P testing. This needs to include experience of open-source tools for testing, analysis and reporting and result visualisation, the development of test frameworks and any integration with existing test or CI frameworks, and experience of tools currently in use across the estate including jMeter, Locust, Neoload and Gatling.

    Apply Now
  • Product & Delivery
    Project Manager

    Project Manager to develop business cases for projects to support the organisation achieve target condition for assets, manage flood risk, and meet legal requirements.Main responsibilities: Develop business cases for projects to support the organisation achieve target condition for assets, manage flood risk, and meet legal requirements. Manage projects in line with the organisation’s policies, procedures, and guidance. Lead a project team, working collaboratively, with stakeholders and delivery partners to successfully deliver projects. Monitor and report on progress of the project schedule and expenditure, identifying risks, issues, and opportunities, with a focus on mitigation or escalation. Seek to influence customers and build strong partnerships with key stakeholders, customers, and suppliers, internally and externally to maintain a positive reputation, response, and effective resolution of issues. Encourage and develop a culture with a strong focus on health, safety and wellbeing, sustainability, inclusivity within the team to drive best practice across partner organisations and communities. Essential Skills:Extensive project management experience in the delivery of public Infrastructure projects across construction.  Experience of NEC4 contracts –  Stakeholder engagement at all levels Experience of 5 case business model – business cases.  Strong self starter – be able to hit the ground running Excellent Communication skills at all levels Have a deep understanding of Health & Safety regulations with construction projects Be able to set a team culture rather than recognise issues Desirable Skills:Preferred professional membership of Institute of Civil Engineers (ICE), Chartered Institution of Water and Environmental Management (CIWEM) PRINCE2 or AMPQ qualification (or working towards)

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  • Product & Delivery
    Salesforce Business Analyst

    We’re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally to join an ecommerce business.  You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business but also the CRM team to ensure delivering on track within scope. The job requires a self-starter with preferably experience in marketplaces and technical domains. As BA you have deep functional knowledge about the business application of the system being developed. You will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.Key Responsibilities:Work closely with relevant stakeholders to gather, understand and define business requirements Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals Develop user stories and to-be process flows to support the design and development of our Salesforce solution Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories Work collaboratively with team members to design a solution that will meet business requirements and create user stories Collaborate with developers and QA to test and verify that solutions will meet business requirements Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing Participate in prioritization meetings with the SCRUM master and Product Owner Manage risks and issues, escalating to senior stakeholders for resolution Coach and facilitate champion users across various teams to enhance their success Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments Document use cases, business/system/functional requirement Essential Competencies & Qualifications:Excellent interpersonal skills, verbal and written communication in English Excellent stakeholder management skills and team player Experience of working in an agile environment Highly adept to change Willingness to learn Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)

    Apply Now
  • Technical
    Senior Cyber Security Architect

    We're looking for a Senior Cyber Security Architect for a Central Government Agency. Key Accountabilities:Provide analysis of risks to information systems in order to inform risk owners and project managers to allow effective decision making. Provide expert subject matter advice to management chain. Ensure IT projects are provided with timely technical security advice. Develop and apply the overall security architecture of the organisation and the place within in it of key security controls. Maintains and promotes high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities:Provide lead for maintaining awareness of industry best practice in Information Assurance and Information Risk Management. Determine how the overall security architecture applies to projects under consideration and advise project solution architects on security requirements. Review high- and low-level solution designs for compliance with overall security architecture, achievement of security requirements and overall efficacy of the security features and tools. Facilitate the formal accreditation of corporate systems  Assist with IT Health Check and Vulnerability Assessments by approving scope of tests and overall testing programme. Provide technical risk assessment analysis. Develop the professionalism of Information Risk Management  Attend project Security Working Groups and manage when appropriate. Experience and skills:Has worked in a Defence industry Security Clearance: Active DV Security Analyst skills Firewalls DevOps Cloud Intrusion detection systems (IDS) Intrusion prevention systems (IPS) Has worked in highly classified environments Endpoint detection Technical background Stakeholder Management Hands on with security tooling

    Apply Now
  • Product & Delivery
    Senior Delivery Manager

    The Senior Delivery manager is accountable for the effective delivery of complex, high-risk products and services. Experience across a range of products and services, throughout the entire product life cycle and have responsibility and accountability as the main point of escalation.  You will be expected to have strong communication skills and engage senior stakeholders.Your Role: Lead teams in agile and lean practices and recognised as an expert. Always innovating and can create and tailor new ways of working.  Take responsibility for complex relationships with contracted suppliers, negotiating with them to get good value.  Manage stakeholder expectations and facilitate discussions about high risk and complexity within constrained timescales and represent the community to large audiences (internal and external). Negotiate, influence or set budgets in a complex environment and able to input in to business cases.  Apply experience of multiple parts of the product life cycle and recognise when it is right to move forward and when it is right to stop.  Recognise the appropriate deliverables and the right people to meet these.  Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team, identifying innovative ways to unblock issues.  Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated, coaching the organisation to inspect and adapt.  Lead a continual planning process in a very complex environment. Skills Required: Demonstrable experience of project managing a technical supplier contract (delivery and commercial) in the delivery of a complex financial system (ideally an ERP implementation to include the HR element). Extensive technical project management experience (including Agile delivery), managing BAs, Architects, Business Change analysts and the full and wide range of business stakeholders. Demonstrable experience of service transition from legacy systems to new solution implementation, including the decommissioning of complex /highly integrated legacy systems.

    Apply Now
  • User-Centred Design
    Content Designer

    Content Designer required for a Central Government department project. Your experience: At least 3 years’ experience working as a content designer or content writer/editor Experience working on UK government content – this could include working for government departments, agencies, or as a supplier Experience working on Whitehall Publisher or another UK government publishing platform

    Apply Now
Public Sector Digital Transformation

Government Buyers

We are proud to support the UK Government in delivering digitised, optimised public services.

Startup Recruitment

Latest Opportunities

See the latest opportunities on UK projects across User-Centred Design, Technical, Data, Product & Delivery, QAT and IT Operations.

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News & Insights

Interview Tips
job search

​Most people think they have interview preparation perfected, but you’d be surprised by how many people overlook basic elements, and some simple improvements, which can be key to your success. We’ve gathered the top 4 tips to make your interview effortless and memorable.  1. Preparation is keyPreparation is key to success, so make sure you have sufficient time to prepare before your interview and dedicate some time without distractions.  ResearchThe first step should be researching the organisation where you could be working. Visit any relevant websites and social media, look at LinkedIn profiles and do a general search on Google to see if they have any press about latest projects or initiatives. You want to get a feel for the work that they do, their mission and values, structure and their objectives or goals. You can then align some of your answers in the interview to reflect this, mirroring back their own language to create a commonality. Write down any keywords that stand out as markers for the organisation, such as ‘fast-paced’ or ‘outcome focused’.  RevisitRevisit the job description. Think about why you applied and what attracted you to the job. What are the parts that excite you? Note these down and keep them handy, so you can show enthusiasm about these in the interview. Which parts of the role do you think you would excel at and which parts are your skills lacking in? The job description should also give you an idea of the behaviours the interviewer is looking for. Look out for terms like ‘self-starter’, ‘team-player’ or ‘strong communicator’ so you can show that your behaviours and soft skills are also desirable. And revisit your CV. This is the main piece of information that the interviewer holds about you. Are there areas that align with the job description that you are likely to be asked to elaborate on? Are there any areas that the interviewer may question or want examples of? You should also check that your LinkedIn profile correctly reflects your CV and is up to date. Make sure your profile photo is professional and you've included volunteer information, any groups and have some good recommendations from colleagues.  Common QuestionsPrepare for the most common interview questions. These are generally competency-based questions such as:Making effective decisionsCollaboratingLeadershipStrategic thinkingOrganisational skillsWorking under pressureAttention to detailHandling a difficult decision or situationMotivationTaking control of a situationProblem solvingCreativity You may need an example for each area detailing the situation, your response to the situation and the positive outcome.  Your questionsWhat questions do you have about the role or the organisation? If the conversation is quite casual, you should be able to ask questions as they naturally arise, but it’s also important to ask a question at the end of the interview to show you are still interested. This could be in regard to the contract length or timeline, or “when are you likely to make a decision?” Write down your questions as after processing other conversations, you may need a reminder.  ​ 2. Promoting youClarify your ‘selling points’. Why would you be good at the job and what sets you apart from other applicants? Identify key responsibilities of the role and prepare several examples of your experience and achievements in these areas. Where possible use statistics to evidence this.  Specific Examples with STARYou can use the S.T.A.R method to create quick and effective examples: Situation, Task, Action, Result. ​Situation: Set the scene and give the necessary details of your exampleTask: Describe what your responsibility was in that situationAction: Explain exactly what steps you took to address itResult: Share what outcomes your actions achieved​You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand Showcase your workIf the interview is specific to certain types of work such as design, content, or products, you may have been asked to, or may just want to, showcase examples of your work. Make sure examples are relevant to the role and showcase your best skills. You may want to go in-depth with a case study, outlining objectives and processes or just create a short screenshare presentation that acts as a portfolio. If you do this, ensure you can concisely talk through or narrate your work to give your interviewer a good understanding and positive takeaway points. You want to be memorable. Practice this prior to the interview with a friend to get feedback and identify areas that could be improved.   ​3. The Set UpHave a trial run before the actual interview to resolve any issues.​Technical DifficultiesThere is nothing worse than being failed by technology in an already stressful situation. Prior to the interview (the previous day and in the hours before) test your technology. Do you know which video platform you will be interviewed on? Have you used it before?Set it up and test it out. Make sure you are familiar with all the functionality or features in case you are asked to change any settings or screenshare unexpectedly. It is better to do an interview on a laptop, rather than a phone as you have more control. Make sure your camera and microphone are working and set to appropriate levels. Also make sure all software updates are completed because no one wants a computer update starting randomly mid interview.  Location Where will you do the interview? Do you have a reliable WiFi connection? Conduct the interview somewhere private and quiet where you won’t be disturbed. Notify family or housemates ahead of time or book a meeting room if you are in a shared space/office. Test sitting in-front of the camera and take a good look at your background, as well as without you in frame in case you need to get up at any point. You need a minimal and non-distracting background, with good lighting so you can be clearly seen. Check your camera angles, as some laptop cameras can be set lower. Try to position the camera for a clear and proportioned head and shoulders shot where you can make easy and comfortable eye contact with the camera. Distancing is also key; you don’t want to look too far away or equally right on top of the screen. Make sure your chair or seat is also comfortable. If your interview is taking place in person be sure to identify the location and plan your route the day before, leaving yourself enough time in case of travel disruption. ​​4. First impressions countAccording to research, it takes 7 seconds to make a judgement about someone when first meeting them. Whether we mean to or not, we can make unconscious judgements based on appearance and body language, so it’s important to look presentable.  Wellbeing This is an area that is often overlooked but can really make an impact on how you present yourself and how you feel in an interview. The night before the interview, try you get a good night’s sleep. This will help you feel well rested, refreshed and more alert in the morning .Make sure you’ve eaten prior to the interview, nothing too heavy, and that you are well hydrated. Have a drink on hand in the interview as you’ll be talking for a while. Dress The PartDress appropriately for the role or organisation. It’s better to be dressed more formally, than looking too casual. Even if your interview is via video link, dress as if you are meeting in person, full body in smart attire as you may need to move away from the screen. Beyond clothing, ensure that you are also clean, tidy, and looking polished. Looking your best translates into feeling your best and will give you confidence.  Body Language Body language is important. You want to a strike a balance between enthusiasm and professionalism. Ensure you have open body language such as good posture, arms relaxed by your side and a straight back and use a good amount of eye contact (to the camera). Be aware of your gestures, it’s good to have some movement to main interest and feel comfortable, but you don’t want to be so animated that it becomes distracting. Monitor your tone of voice to keep things friendly and enthusiastic, and remember to smile. ​​​Looking for a new contract job?If you're looking for a new role, Hanover specialise in DDaT capabilities for UK Government. We can find you an exciting and rewarding contract in: Data, Product & Delivery, Technical, IT Operations, QAT, and User-Centred Design.See our latest contracts here!​​

Hybrid
flexible working

​Post-lockdown, the new buzzword that has managers debating working style policies is 'Hybrid Working'. But what does it really entail? Is it really suitable for your workplace, and more importantly, your employees? ​What is 'hybrid working'?Hybrid working is a relatively new term, coined to demonstrate different ways of working combined, including:Working in the officeFlexible hours Remote working optionsWorking from homeIt's been born out of companies adjusting to the Covid pandemic and the necessity under government guidelines for business to pivot to digital working and working from home under lockdowns rules. Now as restrictions lift, companies are considering what it means to head back to the office and whether we really want to.According to the ONS, prior to the pandemic around only 5% of UK employees worked from home and a recent report from the CIPD showed that pre-pandemic, 65% of employers did not offer remote working options at all. The report also shows that now 40% of employers expect more than half of their workforce to work regularly from home in the future. ​​Do you employees want hybrid working?The short answer is YES! Positive employee experiences are essential to productivity, reducing staff turnover, diversity and culture. According to Microsoft’s 2021 report, 73% of employees wanted flexible, remote work options, post-lockdown.If you CAN offer options for hybrid working to your employees, whilst maintaining business goals, why wouldn't you? If you're in doubt about its need, conduct an employee survey and ask what options your employees would like.The pandemic has created new employee expectations. It's not just about flexible working anymore, it's about individuals managing their own safety and working in a way that they feel secure and comfortable, and that also respects each others boundaries. If you have a mix of employees that have different health situations, you can't force them to conform to one set scenario. It just won't work. You should care enough about employees wellbeing to invest in hybrid working options and the associated tech to support it. Hybrid working also helps to create better work/life balance for employees who may be suffering from health complications, are working parents or carers, and people with other stressful responsibilities outside of work.​​What are the challenges of hybrid working?Dependant on the type of work you do and how large your teams are, there will be some challenges to offering hybrid working. Here's a few things you need to consider:Some of your roles may not be suitable for remote or hybrid workingKeeping track of everyone - who is working from where and whenEffective management - monitoring productivity, meeting deadlinesCommunication - meetings, group chats, keeping in touch, performance reviewsTraining & Development - better online or in-person? Wellbeing - isolation, new employee onboarding, socialisingTech - resources, hardware, connectivity, costsHow will hybrid working benefit your business?One way hybrid working may benefit you as a leader is in a reduction of office space, work space rental and facilities costs. With a reduction of people in the office, you could reduce the office size, moving savings to other areas of your business. Hybrid working can also hinder the spread of illnesses, (not just limited to Covid), and mean you have a fully functioning and healthy team. Employees suffering from a bad cold may feel well enough to work but don't want to pass germs onto their co-workers, so working from home is a great option. However, the main benefit of introducing hybrid working is a big one. Employee happiness! We all know that happy employees are substantially more productive, making your business more profitable. Flexibility for working styles and personal needs create better work/life balance. This in-turn creates a positive working environment, stronger collaboration, employee loyalty and a reduction in staff turnover. ​How do you implement hybrid working? 1. Policies - Ask yourself whether your policies are long, or short term? Talk with all managers about what will work for their team. Will you still be able to meet customer expectations and continue performing at an optimum level?When implementing hybrid working, it's important to outline very clear policies. Detail the working options available, specify what they mean and what they entail. Also outline what is expected from your employees and what happens if those expectations are not met. You can also offer one to one conversations for special cases. Some roles may not qualify for hybrid or remote working, so it is best to discuss this with anyone affected individually. Once you have a policy outline in place, look at how achievable those policies are utilising your current resources. Are there any obvious holes in your plans? Do you need anything new and what are the costs involved? Ask for feedback from your employees on what they need for working outside of the office. Give careful consideration to the contractual implications of hybrid working, as implementing a new policy can sometimes amount to a formal change to terms and conditions of employment. It is best to run your draft policy past a legal advisor. If you are welcoming people back into the office, make sure you stay up-to-date and comply with Government guidelines and conduct a health and safety risk assessment. ​2. Technology - Many stumbling blocks regarding hybrid working can be overcome by utilising technology. For example - using Zoom and Microsoft Teams, creating an intranet, updating employee communications or incentives, and managing projects in platforms such as Slack and Basecamp. Also think about new employees and how they will be onboarded. How can you make new recruits feel welcomed but also supported if they are not in an office? Make a list of your current tech and tech support, then review and source any new platforms you need.​3. Hardware - It's important you keep on top of your hardware such as laptops, monitors, hard drives etc. Are they all fit for purpose? How will they be assigned and monitored? How often do they need to be checked and updated? Do you have a support company or IT dept. that will be able to manage this? ​4. Performance - With employees being in and out of the office, or working remotely for long periods, performance may be harder to observe and monitor. You may need to shift how you perceive good performance. For example: from employees being at their desk whenever you call, to instead looking at actual outcomes of work and meeting deadlines. Performance reviews and meetings should wherever possible be in person to maintain relationships. ​5. Wellbeing - What are the wellbeing implications for your new policies? Managers should receive training in understanding and spotting potential signs of poor wellbeing and mental health symptoms. Ongoing mental health support and information should be readily available and regularly promoted to all employees. Respect boundaries going forward. Just because someone is now working from home and has the tech to be available at anytime, it does not mean they are now contactable 24/7. Work hours should remain fixed and non urgent contact kept to a minimum outside of those hours. Fairness & inclusivity is also an area of wellbeing to bear in mind. During the pandemic there was a disproportionate impact on ethnic minorities and also with women being much more likely to be both furloughed and undertake childcare responsibilities. Identify areas where inequalities may have developed, or could develop in the future and set out plans to address these. You should also do your best to ensure equality of experience between employees in the office and employees at home and have plans to address any potential conflict. ​​ConclusionIn a few years 'Hybrid Working' could be standard for most companies. Data from OpenSensors shows that 9 out of 10 UK workers want the option to work remotely once offices reopen. Early adopters and tech giants such as Twitter, Facebook and Google, are already offering a variety of hybrid working options. Whilst the future remains unclear, having a choice of flexible options for hybrid working could mean the difference between success and failure for your business. We've seen throughout the pandemic, that companies who embrace hybrid or remote working, digital technology resources and ecommerce, can not only survive but actually thrive!​​We're here to help!Hanover offer solutions to support engagement, remote interviewing and remote onboarding. You're busy helping existing employees and doing your day job, so at Hanover we manage a fast and simple process for you, including:Candidate Engagement - Job Advertising, Interactive Job Descriptions, Content Marketing Video Interviews - Online Video Interviews. Share, shortlist and feedback in a few clicks Remote Onboarding - Data Insights to tailor remote onboarding to individual needsFind out more about our recruitment solutions here!​

Health
accessible design

​Departments: NHS, Department of Health & Social Care, Public Health England & National Institute for Health & Care Excellence.​Working with Government healthcare departments on time-critical projects, we listened to their needs and set out strategies to find the best skills at a critical time for UK healthcare. We supplied talented associates that created end-to-end solutions for new healthcare platforms, emergency triage software and urgent pandemic response structures.This involved understanding content needed in order to support critical user needs and optimise user journeys. This approach also provided new user behaviour insights that could be used to inform wider healthcare initiatives and help convert underlying policy intent into quantifiable and motivated actions.​Experts Supplied:Agile Delivery ManagersLead Delivery ManagersSenior Business AnalystsUser Research LeadsData ManagersMDM ConsultantsInfrastructure EngineersHead of Customer InsightsProduct Marketing ManagersData ScientistsTechnical ArchitectsSenior Services DesignersIncident Handling LeadMobile App Product ManagersSalesforce Product ManagersSenior Project ManagersDemand Modelling Engagement Analysts.Net Developers