Our designers know that 1 in 5 people in the UK have a long-term illness, impairment or disability, meaning that content design should be clear, simple and accessible without the need for adaption. Recently we deployed a Content Design team to a Home Office project, where an e-learning programme required a redesign to meet both GDS and accessibility standards.
Innovative design choices coupled with regular check-ins with both Home Office staff and GDS staff ensured standards were met and the project received a successful assessment, progressing to Alpha stage.
We also placed Agile coaches into teams supporting the Home Office portfolios with technical products and product centric ways of working to deliver services to UK citizens. This included the adoption of Agile methodologies, tools and techniques.