Pete Hills
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Pete Hills

Principal ConsultantSpecialising in User-Centred Design

​Pete is highly experienced at scaling agile tech teams to deliver digital and technology transformation across the public sector. Pete specialises in User-Centred Design: Service Design, User Research, Content Design, Interactive Design and UX / UI Design.

Hanover are proud to support a range of UK Government Departments in their mission to deliver digitised, optimised, public services for the benefit of UK Citizens through consulting and team building.

Our services are available through the following frameworks:

  • G-Cloud

  • DOS

  • Bloom/NEPRO 3

  • PSR

  • "I worked as a Hanover associate on a complex central government technology project. The working relationship with them was over a sustained period of time and I always found them to be supportive and knowledgeable, both on the associate and project side. They understood the complexity of the technical project I was landing into and it was a great fit for my skills, resulting in the right outcome for the client."

    Silvia

    Software Engineer

  • ​"Unlike other recruiters, Hanover treats contractors like human beings, rather than revenue-generating commodities! I would not hesitate to recommend their consultants"

    Chris

    Project Manager

  • ​"Hanover were clear, friendly and straightforward. Their intuition about roles suited to me was excellent and now I love my job!"

    Karin

    SEO Analyst

  • ​"My biggest appreciation of Hanover is that they helped me believe in my own work. It completely paid off and I got the job!"

    Henry

    Digital Designer

  • "What especially impressed me was that Hanover truly listened to what I was looking for and what my expectations for career progression were."

    Teri

    UX Designer

  • ​"Not only were Hanover great to deal with but they also followed up with me when I started in my new job to see how I was settling in." 

    Tom

    System Admin

  • Software Engineer
  • Project Manager
  • SEO Analyst
  • Digital Designer
  • UX Designer
  • System Admin
  • Technical
    Senior Cyber Security Architect

    We're looking for a Senior Cyber Security Architect for a Central Government Agency. Key Accountabilities:Provide analysis of risks to information systems in order to inform risk owners and project managers to allow effective decision making. Provide expert subject matter advice to management chain. Ensure IT projects are provided with timely technical security advice. Develop and apply the overall security architecture of the organisation and the place within in it of key security controls. Maintains and promotes high personal standards in environment, safety, health, security, and quality and be a great team player. Key Responsibilities:Provide lead for maintaining awareness of industry best practice in Information Assurance and Information Risk Management. Determine how the overall security architecture applies to projects under consideration and advise project solution architects on security requirements. Review high- and low-level solution designs for compliance with overall security architecture, achievement of security requirements and overall efficacy of the security features and tools. Facilitate the formal accreditation of corporate systems  Assist with IT Health Check and Vulnerability Assessments by approving scope of tests and overall testing programme. Provide technical risk assessment analysis. Develop the professionalism of Information Risk Management  Attend project Security Working Groups and manage when appropriate. Experience and skills:Has worked in a Defence industry Security Clearance: Active DV Security Analyst skills Firewalls DevOps Cloud Intrusion detection systems (IDS) Intrusion prevention systems (IPS) Has worked in highly classified environments Endpoint detection Technical background Stakeholder Management Hands on with security tooling

    Apply Now
  • User-Centred Design
    Content Designer

    Content Designer required for a Central Government department project. Your experience: At least 3 years’ experience working as a content designer or content writer/editor Experience working on UK government content – this could include working for government departments, agencies, or as a supplier Experience working on Whitehall Publisher or another UK government publishing platform

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  • Data
    Data Governance Manager (Data Quality Analyst)

    We're looking for a Data Governance Manager to engage on a critical data quality analysis of KPI data relating to leading public front line public services.  Your responsibilities:  Undertake data and data quality analysis as required Identify key stakeholders and proactively engage them, building positive, collaborative relationships Identify the critical data which contributes to the key performance measures for these key services Assess the quality of source data Research and establish the root causes of any DQ issues identified Lead and drive the collaborative effort to implement remedial actions Participate in or lead the investigation and resolution of other data quality initiatives as required Take ownership of, lead and manage the initial assessment and triage of data quality issues Undertake effective, accurate and timely logging and reporting Work independently and consultatively Provide education and technical support to others Make a positive contribution to the efficiency and maturity of the Data Quality  Demonstrate the core Department’s core values Knowledge and Experience: Some exposure to Data Analysis work, data science or other similar Previous demonstrable experience of issue investigation, Root Cause Analysis and implementation of remedial actions (e.g. in Incident or Problem Management) Experience and some demonstrable success in stakeholder engagement and communications Experience of working collaboratively to solve problems Excellent written and spoken English language skills Clear and concise report writing and documentation skills Inquisitive thinker; and a proactive ‘can do’ approach Desirable Knowledge of Data Quality frameworks  Knowledge of Data Governance practices 

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  • Product & Delivery
    Senior Project Manager

    We're hiring a Senior Project Manager to be part of a 4-person team, that works cross government and with industry, to develop and deliver export campaigns.  Core day to day duties: Draft correspondence for up to ministerial level. Organising and running meetings across government and industry Responsible for exportability of product and associated systems About you: DV (Developed Vetting) Prior experience working in MOD, DE&S or similar organisation. Acquisition / exports experience Stakeholder Management Microsoft Office Flexible attitude Security / Capability Protection experience

    Apply Now
  • Product & Delivery
    Digital Programme Manager

    We're looking for an experienced, security cleared Digital Programme Manager to join a nationally significant programme of work, managing a number of peers and to liaise with the Chief Officer.  Your skills:  Seasoned top of game IT Programme Manager/Director Worked senior level but will roll sleeves up and get stuck in. Strong stakeholder management and articulate Clear and concise reporting skills

    Apply Now
  • Technical
    Frontend Developer

    We are looking for an outstanding Front End Developer who can make a positive impact to the most demanding and exciting new digital service for the UK Government. You will have outstanding skills and be ready to quickly get to work within an agile multi-disciplinary team of Developers, Designers, and Analysts.  Day-to-day you will be an integral part of that team in designing, creating and improving new and existing products, platforms and transactions across government. You will: Be involved in the wider web development community, identifying good practices we can adopt and sharing our experiences. Have knowledge of tools and techniques used within the wider team, both Developers and Non-Developers. Have expert knowledge of HTML5, JavaScript, jQuery, CSS and Sass. Have expert knowledge of cross-browser considerations. Have expert knowledge of Responsive Web Design. Have knowledge of web accessibility and WCAG. Have knowledge of UX and usability. Have an ability to communicate technical concepts to a non-technical audience. Have proven experience maintaining a large and dynamic code base. Have experience working on technical projects within a team. Have working knowledge of unix-like operating systems such as Linux and/or Mac OS X. Have knowledge of the use of version control systems such as subversion or git. Have the ability to quickly research and learn new programming tools and techniques. Have experience of building high-traffic websites. Understand web architecture. It would also be desirable to: Have knowledge of client side build tools: grunt, gulp or similar Have the skills to build up a useful, robust automated test suite to support a continuous deployment environment. Have a working knowledge of Mustache templates, Java 7 and Node.js. Have experience with test driven development using toolsets such as Mocha and Jasmine

    Apply Now
  • Technical
    Scala Developer

    We are looking for experienced Java/Scala Developers to join a central government/public sector organization, on a remote working contract basis. This is an exciting opportunity to work in a mature Agile environment, collaborating with fellow specialists from development and other disciplines.  This role requires a well-rounded Agile developer, with excellent adaptability, problem-solving skills, and experience in quality assurance and application design. As a Java/Scala Developer, you will have the opportunity to work with cutting-edge technologies and play a vital role in the development of microservices.  Key Responsibilities: Develop API’s for microservices Work closely with delivery team and designers to build, deploy and support microservices Collaborate with fellow specialists from development and other disciplines Key Requirements: Strong technical competence in Java/Scala Knowledge of Play Framework, API and Microservices Experience with Cloud based infrastructure (desirable) Understanding of application security principles, continuous integration and continuous delivery Good problem-solving skills, business analysis, quality assurance, application design and architecture.

    Apply Now
  • User-Centred Design
    Interaction Designer

    Interaction Designer required for a large Central Government department undertaking significant digital transformation projects.  Essential technical skills and expertise: Extensive experience designing accessible interactive digital products or services that meet user needs Core design skills of sketching and prototyping including through prototyping tools and/or HTML and CSS; willingness to develop relevant coding skills if needed Experience planning interaction design work, including developing high level project plans for design activity          Solid understanding of user research methods and practice with proven experience using metrics and user feedback to define/refine services Experience of journey mapping and needs analysis with good understanding of information design/architecture Strong ability to recognise and predict use cases and user interaction, incorporating them into designs good understanding of web technologies and how they affect design, including accessibility Experience of working with pattern libraries and/or style guidelines Strong skills in communicating design decisions; convincing people that user needs and a user-centred approach are the right way to design products and services Experience leading workshops e.g. collaborative design sessions Desirable expertise: GOV.UK standards and working practices Designing within a government context Experience of working with an agile, cross-functional team  

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  • User-Centred Design
    Content Designer

    We're hiring a Content Designer for a large Central Government department project. You need to have previous Central Government experience and be comfortable working to GDS Service Standards. Skills:  Agile working (content design). You are aware of and understand agile methodology and can apply an agile mindset to your work. You can work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery. You are unafraid to take risks, willing to learn from mistakes and appreciate the importance of agile project delivery to digital projects in government.  Content concepts and prototyping. You understand different prototyping techniques, from paper sketches to coded prototypes and can use them to visualise content in context. You can choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements. You can show the value of prototyping to the team.  User focus. You can identify tasks that will provide insights into a problem. You can formulate hypotheses, gain insights from data and user research and make decisions on findings. You understand the range of different users who might access content and services and can identify their needs based on evidence. You can translate user stories into content that meets users’ needs and propose suitable design approaches. You can use quantitative and qualitative data about users to turn user insights into outcomes.  User-centred content design. You design content to meet user needs and make complex language and processes easy to understand. You can present the right information in the right format for what users need. You have robust experience of writing, editing and publishing digital content with experience of using content management systems and content production processes to publish content. You write in plain language in a way that users understand, making information accessible to all. You understand government accessibility requirements and can design content that works with common assistive technologies. You use data, research and evidence to review and evaluate content to make improvements. You consistently and effectively apply content standards and style guidelines to your work. You work to continuously improve content and understand why content lifecycle management is important. You can work autonomously.

    Apply Now