Pete Hills
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Pete Hills

Principal ConsultantSpecialising in User-Centred Design

​Pete is highly experienced at scaling agile tech teams to deliver digital and technology transformation across the public sector. Pete specialises in User-Centred Design: Service Design, User Research, Content Design, Interactive Design and UX / UI Design.

Hanover are proud to support a range of UK Government Departments in their mission to deliver digitised, optimised, public services for the benefit of UK Citizens through consulting and team building.

Our services are available through the following frameworks:

  • G-Cloud

  • DOS

  • Bloom/NEPRO 3

  • PSR

  • "I worked as a Hanover associate on a complex central government technology project. The working relationship with them was over a sustained period of time and I always found them to be supportive and knowledgeable, both on the associate and project side. They understood the complexity of the technical project I was landing into and it was a great fit for my skills, resulting in the right outcome for the client."

    Silvia

    Software Engineer

  • ​"Unlike other recruiters, Hanover treats contractors like human beings, rather than revenue-generating commodities! I would not hesitate to recommend their consultants"

    Chris

    Project Manager

  • ​"Hanover were clear, friendly and straightforward. Their intuition about roles suited to me was excellent and now I love my job!"

    Karin

    SEO Analyst

  • ​"My biggest appreciation of Hanover is that they helped me believe in my own work. It completely paid off and I got the job!"

    Henry

    Digital Designer

  • "What especially impressed me was that Hanover truly listened to what I was looking for and what my expectations for career progression were."

    Teri

    UX Designer

  • ​"Not only were Hanover great to deal with but they also followed up with me when I started in my new job to see how I was settling in." 

    Tom

    System Admin

  • Software Engineer
  • Project Manager
  • SEO Analyst
  • Digital Designer
  • UX Designer
  • System Admin
  • Technical
    DevOps Engineer

    We are looking for an experienced Dev Ops Engineer who can contribute to Government services for the UK. You will be working with microservices across multiple delivery teams. Day-to-day you will be using your experience and technical skills to support the programme to design, implement, operate and evolve new and existing services and infrastructure.Range of desired skills:Experience in DevOps using open-source technologies and cloud platforms Recent experience in designing and building CI/CD solutions using both open-source tools (e.g. GitLab/GitHub, Jenkins, Drone and Nexus) and native capability (e.g. Commit, Code Pipeline, Code Deploy and Code Build).  Experience of working with Cloud technologies, (AWS, Azure, Private Cloud). Experience with Kong API gateway and service mesh Scripting abilities (Python, PowerShell, Bash) and proven ability to use APIs to automate tooling, delivery pipelines and operational support. Experience with Automation and associated tooling. Experience of implementing, supporting and using configuration management tools such as Ansible, Puppet, Chef. Experience in test automation, frameworks and tooling, (Junit, Cucumber, Selenium, JMeter, Maven). Experience in using SQL and NOSQL databases. Experience with templating tools (Terraform, Helm, CloudFormation) to deploy infrastructure and images. Experience of service monitoring tools including Splunk, Elastic Stack (ELK – Elastic Search, Logstash, Kibana), Dynatrace, AppDynamics, Grafana and Prometheus. Deployment of Docker containers (micro services) with Helm and Kubernetes (or Red Hat OpenShift). Experience with Infrastructure as Code and tooling (e.g. Terraform, CloudFormation, ARM). Experience working in complex, Agile delivery environments. 

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  • Technical
    Lead Technical Architect

    Are you a skilled Lead Technical Architect with experience of working in a large and complex IT environment? Join an exciting project with a large Central Government department transforming public services. Skills and Experience Needed:Cloud Architect experience Experience of MDM (Mobile device Management IOS and Android Previous experience in a Lead Technical Architect role in a large and complex  Experience in infrastructure architect with good knowledge of windows server, networking, firewalls, VPN and load balancers Experience as application architecture including API driven architecture, NodeJS and CI/CD deployment strategy Experience with security architecture including Zero trust architecture, data ingress and egress controls, utilising risk management, cyber resiliency and threat intelligence Architecture design and modelling techniques, patterns, tools and standards. Public cloud technologies, cloud hosting, container, and networking design patterns, tools and best practice 4Microservice and API-led architecture and integration design tools, techniques and best practice. Agile / DevOps delivery methodologies and best practice. Technical authoring skills, particularly for the production of technical design and specification documents

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  • Product & Delivery
    MS Dynamics 365 Business Analyst

    We are looking for a Business Analyst with extensive MS Dynamics 365 experience to work with on a service at a Central Government agency. This role includes supporting D365 CRM, specification, User Acceptance Testing (UAT), change requests, and driving platform adoption. You will collaborate with internal teams to gather clear requirements, develop prototypes, and propose operational solutions. This role demands adaptability to evolving priorities and close collaboration with internal teams.

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  • Technical
    Physical Data Model (PDM) Developer

    Join a fast-paced PDM team at a Central Governmnet department, responsible for the development and maintenance of the physical data model. This includes management of all the databases that the model resides within and some of the Azure data services that exist in the ecosystem. Key Responsibilities: Perform updates and changes to the physical data modelCreating and updating Postgres functions (stored procedures)Be an SME on the Physical Data Model to become a trusted advisor to other teams that have data requirements and translate these into database function(s)Collaborate with the Data Architect to improve the PDM and surrounding processesSupport and mentor members of the Physical Data Model teamWork with the team to develop issues in Jira that are ready for developmentWorking closely with the Logical Data Model (LDM) team on collaborative tasks and helping keep both teams alignedContribution to Data workshops with key stakeholders across business, data and system areas helping to formalise and document requirements. (Multi-Vendor Environment).Development of data architecture and design artefacts aligned to VOA standards.Refining of SQL queries and functions to be more performantAssisting teams in data migrations activitiesPerforming impact analysis on releases to pre-empt any issues these may cause and performing deploymentsYou'll need:Experience of working with generic/abstract data modelsExperience with data modelling toolsExperience creating and maintaining data and design artefactsStrong problem-solving abilities in the context of complex data modelsStrong experience with SQL (we use PostgreSQL but SQL Server or PL-SQL should be cross-trainable)Experience creating and tuning complex SQL queries (e.g. self-referencing hierarchies, KVP structures)

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  • User-Centred Design
    Content Designer

    We're hiring a Content Designer for a large Central Government department project. You need to have previous Central Government experience and be comfortable working to GDS Service Standards. Skills:  Agile working (content design). You are aware of and understand agile methodology and can apply an agile mindset to your work. You can work in a fast-paced, evolving environment and use an iterative and flexible approach to enable rapid delivery. You are unafraid to take risks, willing to learn from mistakes and appreciate the importance of agile project delivery to digital projects in government.  Content concepts and prototyping. You understand different prototyping techniques, from paper sketches to coded prototypes and can use them to visualise content in context. You can choose the best option to make content understandable to different audiences and to demonstrate a proposed approach to content changes or improvements. You can show the value of prototyping to the team.  User focus. You can identify tasks that will provide insights into a problem. You can formulate hypotheses, gain insights from data and user research and make decisions on findings. You understand the range of different users who might access content and services and can identify their needs based on evidence. You can translate user stories into content that meets users’ needs and propose suitable design approaches. You can use quantitative and qualitative data about users to turn user insights into outcomes.  User-centred content design. You design content to meet user needs and make complex language and processes easy to understand. You can present the right information in the right format for what users need. You have robust experience of writing, editing and publishing digital content with experience of using content management systems and content production processes to publish content. You write in plain language in a way that users understand, making information accessible to all. You understand government accessibility requirements and can design content that works with common assistive technologies. You use data, research and evidence to review and evaluate content to make improvements. You consistently and effectively apply content standards and style guidelines to your work. You work to continuously improve content and understand why content lifecycle management is important. You can work autonomously.

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  • SC Cleared Oracle SQL Developer

    Join a UK Government agency offering an exciting opportunity for dynamic professionals to contribute to their evolving DevOps landscape.  As an SC Cleared Oracle SQL Developer, you will be responsible for: Helping maintain and evolve the DevOps process for Metis customers. Being actively involved in the DevOps transformation journey from L3 to DevOps. Providing on-call support as required. Key skills: •  CI/CD  •  DevOps  •  Helm  •  Oracle  •  Oracle Cloud Infrastructure  •  SQL  •  Terraform

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