Your role:
- Deliver business change, communications and engagement activities/artefacts for technical delivery workstreams from inception through to completion
- Create a business change, communications and engagement strategy covering technical delivery workstreams, BAU and change initiatives following HO best practice
- Deliver business change activities/artefacts for BAU activities and continual improvement initiatives
- Produce/deliver a range of communications to support the rollout of new products/service across a range of workstreams
- Produce guidance (written and video format) to support rollout of new products/services
Your skills:
- Thorough understanding of Change Management principles, methodologies, and tools.
- Excellent verbal and written communication skills (ideally has worked in a communications role before), with the ability to translate technical jargon into easily digestible information.
- Experience and knowledge of designing, leading and delivering business change, communications and engagement and implementation activities for a medium to large scale project, including understanding and influencing business perspectives on how the project will be delivered, impacts on staff and planning around key business cycles
- Can work independently in a complex and ambiguous environment, being able to flex depending on business priorities.
- Resilient under pressure, versatile in responding to changing circumstances and tight timetables and confident handling and responding to the needs of senior colleagues.
- Experience delivering training and adoption sessions would be beneficial.