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End User Computing Engineer Senior

Job Description

Senior End User Computing Engineer required for a UK Government Agency. 

Key responsibilities / outcomes: 

  • O365 applications remain available and performant to SLAs/OLAs

  • Incidents and problems are resolved in priority order and to SLAs/OLAs

  • O365 applications are documented, with code and configurations appropriately managed

  • O365 applications remain secure and user access controlled.

  • Users are supported and are satisfied with the high quality services delivered.

  • Business opportunities that could be support by O365 functionality are identified and new ways of working supported.

Your experience:

  • Experience of or working towards ITIL v4 Foundation

  • Experience of leading engineering teams

  • Experience of scripting languages

  • Experience of, or willingness to learn Microsoft Azure

  • Excellent oral and written communications

  • Excellent knowledge of Microsoft Office