Senior End User Computing Engineer required for a UK Government Agency.
Key responsibilities / outcomes:
O365 applications remain available and performant to SLAs/OLAs
Incidents and problems are resolved in priority order and to SLAs/OLAs
O365 applications are documented, with code and configurations appropriately managed
O365 applications remain secure and user access controlled.
Users are supported and are satisfied with the high quality services delivered.
Business opportunities that could be support by O365 functionality are identified and new ways of working supported.
Experience of or working towards ITIL v4 Foundation
Experience of leading engineering teams
Experience of scripting languages
Experience of, or willingness to learn Microsoft Azure
Excellent oral and written communications
Excellent knowledge of Microsoft Office