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PMO Analyst

Job Description

Work for an exiting organisation who provide fixed and mobile products and services in 166 countries across the globe, allowing users to create and share information securely.

The PMO Analyst is a key role within the Programme Management Office which aims to enable, support and assure successful delivery of the Programme. The role provides a broad range of programme and project office support. You'll support colleagues to develop, deploy, use and improve a number of core programme and project management processes. 

  • Prepare and assist with the preparation and maintenance of robust plans at programme and project / function levels.
  • Undertake and / or support the identification, management and reporting of inter-project and external dependencies.
  • Prepare and / or assist with the preparation of programme, project and function reports for Programme management, governance boards and other external stakeholders, coordinating inputs and ensuring the reports are reviewed and approved in accordance with Programme governance arrangements.
  • Allied to this, ensure reports and reporting mechanisms give clear sight of progress of the Programme, its constituent projects and functions.
  • Undertake and / or support the planning, management, tracking and reporting of the use of resources, human and financial.
  • Prepare and / or assist with preparation of programme and project management products, including outline business cases, work package definitions and quality plans.
  • Prepare and / or assist with the preparation of other ad hoc products as required.
  • Support the management of risks and issues, ensuring they are identified, owned, mitigated and reported. Ensure Risk Action Plans are prepared, owned, managed and reported for appropriate to mitigate key risks
  • Undertake and / or support change control processes used effectively, ensuing changes logged, analysed, authorised and implemented.
  • Allied to the above, support develop, deploy, embed and improve the use of appropriate tools, notably including an Enterprise Project Management solution for milestone reporting and dependency tracking.
  • Support management activities, including acting as a sounding board for management, attending meetings, providing briefings / presentations and / or providing a secretariat function where required.
  • Coordinate and / or assist the process of identifying and producing papers and presentations for the monthly governance boards. This includes creation and issue of agendas, ensuring readiness and approval of papers and administrative duties.
  • Undertaking and / or supporting stakeholder management and communications activities with internal and external stakeholders, helping to ensure effective communication and coordination of activities across the Programme.
  • Participate in the design, development and quality review of new and improved programme and project management processes, standards and tools.
  • Lead and / or support the effective deployment and compliant usage within projects and / or functions of processes, standards and tools. This includes providing coaching and support to help colleagues to build their skills and knowledge.
  • Produce metrics and reports that track the usage of the Programme’s project management processes.
  • Provide ad hoc programme and project management and office support to the Programme Senior Management Team as well as Programme, project and / or function colleagues.
  • Participate in programme and project assurance activities to help ensure the Programme operates within best practice, is compliant and will achieve its overall aims.
  • Examine Atlassian and other vendor tooling for programme adoption.
  • Liaise with tools vendors re requirements specifications.
  • Liaise with tools vendors re implementation plans and training.
  • Carry out internal mentoring/coaching in tools
  • Advise new programme and projects in the appropriate use of tools.

Skills required: 
  • Skilled in the JIRA, Confluence toolsets
  • An agile or lean delivery or project management qualification.
  • Planned and delivered PMO products and services within agreed time, cost and quality constraints.
  • Managed stakeholder expectations and facilitating discussions about high risk and complexity within constrained timescales and resources.