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Senior Delivery Manager

Job Description

The Senior Delivery manager is accountable for the effective delivery of complex, high-risk products and services. Experience across a range of products and services, throughout the entire product life cycle and have responsibility and accountability as the main point of escalation.  You will be expected to have strong communication skills and engage senior stakeholders.

Your Role: 

  • Lead teams in agile and lean practices and recognised as an expert. Always innovating and can create and tailor new ways of working. 

  • Take responsibility for complex relationships with contracted suppliers, negotiating with them to get good value. 

  • Manage stakeholder expectations and facilitate discussions about high risk and complexity within constrained timescales and represent the community to large audiences (internal and external).

  • Negotiate, influence or set budgets in a complex environment and able to input in to business cases. 

  • Apply experience of multiple parts of the product life cycle and recognise when it is right to move forward and when it is right to stop. 

  • Recognise the appropriate deliverables and the right people to meet these. 

  • Actively address the most complicated risks, issues and dependencies including where ownership exists outside the team, identifying innovative ways to unblock issues. 

  • Identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated, coaching the organisation to inspect and adapt. 

  • Lead a continual planning process in a very complex environment.

Skills Required: 

  • Demonstrable experience of project managing a technical supplier contract (delivery and commercial) in the delivery of a complex financial system (ideally an ERP implementation to include the HR element).

  • Extensive technical project management experience (including Agile delivery), managing BAs, Architects, Business Change analysts and the full and wide range of business stakeholders.

  • Demonstrable experience of service transition from legacy systems to new solution implementation, including the decommissioning of complex /highly integrated legacy systems.