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Technical Product Lead (End User Computing)

Job Description

Technical Product Lead (End User Computing) to measure and monitor the infrastructure roadmap across all dimensions for an important Central Government Department.

Main responsibilities:

  • Support the design and transition to future technology services and environments.

  • Measure and monitor the Infrastructure roadmap across all dimensions.

  • Input into the IT asset Management roadmap.

  • Drive continuous improvement and introduction of IT best practice into all areas of process, metrics and performance.

  • Data analysis and able to utilise tools to obtain insight?

  • Deep understanding of a large enterprise estate infrastructure and interdependencies on supporting technologies.

  • Writing detailed project documents for complex technology projects.

  • Communicate and present complex topics in an easy-to-understand format

  • Maintain knowledge of emerging device and infrastructure trends, new technologies or standards to enhance technologies.

  • Liaising with technical teams to ensure that operational principles are embedded in designs.

You’ll have relevant experience in:

  • SME level technical understanding of Microsoft Identity and Access solutions including Azure Active Directory, MFA, Windows Hello for business and Active Directory

  • Technical SME for end user hardware / software

  • Technical SME for Monitoring endpoint estate – particularly product experience of Nexthink

  • Product management in a large enterprise.

  • Familiar with delivering services via suppliers and in house teams and squads

  • Able to run multiple complex engineering and architectural efforts simultaneously

  • Able to influence and lead on significant change across the organization

  • Able to develop strong relationships in complex stakeholder networks.

  • Deep working knowledge of infrastructure components within technology environments

  • Use of recognised methodologies or structures - TOGAF

  • Knowledge of platforms used in geographically-distributed systems architectures