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Optimised Design
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Case Study: Optimised User Design

  • Publish Date: Posted almost 4 years ago

Department For Work & Pensions

​Implementing a highly skilled team of UX, interaction and service designers, we supported the DWP in reviewing and improving the functional design and capacity of a key public benefits platform. Through smarter user understandings, the goal of this project was to create a faster, more accessible and optimised user experience.

​Experts Supplied:

  • User Researchers

  • Senior Interaction Designers

  • Senior Service Interaction Designers

  • Senior Frontend Developers