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Service Design
Case Study: Service & Interaction Design

​Department For Transport​​Ensuring accessibility compliance was a primary objective. Designers worked to understand customer needs through analysis of accessibility regulations and user stories/be...

Optimised Design
Case Study: Optimised User Design

​Department For Work & Pensions​​Implementing a highly skilled team of UX, interaction and service designers, we supported the DWP in reviewing and improving the functional design and capacity ...