We're hiring a System Analyst to join a UK government healthcare agency.
Evaluate systems workflow, anticipate and capture requirements, uncover areas for improvement, and support the definition of solutions.
Participate in requirements workshops with business stakeholders, ensuring a systematic approach for eliciting, capturing, and evaluating user requirements.
Analyse and review IT systems support incidents to identify opportunities for improvements and risk in current systems
Define and produce appropriate analytical artefacts detailing functional or non-functional requirements, including systems and business workflow process maps
Assess and drive process improvement initiatives and support any accompanying business change
Build relationships and work closely with product owner, instrument and software vendors, process design team, data science team, and compliance team, and wider T&T systems owners
Working with IT systems in operations, support or implementation context.
Working with systems users and proving excellent communication skills through establishing positive relationships.
Maintaining robust analysis processes in a complex stakeholder environment, using a range of systems analysis artefacts, such as systems workflow process maps and deviation/defects logs.
Experience of working with multiple software vendors in an integrated environment.
Strong technical skills: able to identify, articulate and appropriately document technical risk, blockers and impediments within a complex IT environment.
Ability to perform comprehensive requirements evaluation in an ambiguous environment, clarifying strategies, needs and wants to illustrate clear deliverables and outcomes.