Lead Content Designer required for a hybrid role with an exciting Central Government department.
Work on a single piece of content or on the end-to-end journey of a service to help users complete their goal.
May involve the creation of, or change to, a transaction, product or single piece of content that stretches across digital and offline channels.
An expectation that appropriate content is shown to a user in the right place and in the best format; start from discovery and working closely with user researchers, service designers and interaction designers.
Develop content strategy and solutions for large-scale problems and high-profile events.
Take responsibility for content quality; write and map user stories; review the work of others to assure quality.
Understand the role of content in multidisciplinary teams and be able to articulate this and advocate for it. Build and create a variety of different prototypes, from paper sketches to coded prototypes, choosing the most appropriate option to visualise content in context for different audiences.
Negotiate with and influence stakeholders and manage relationships effectively.
Help lead the design and implementation of strategies, evaluating their impact and progress to make sure business objectives and the needs of users are being met.
Collaborate with user researchers and performance analysts to advocate effectively for users, understanding the different types of user research, evidence and data and how they’re used at different stages of a product development.
Deep understanding of end-to-end journeys and how content is affected within this journey, being able to identify where journey fixes or content improvements need to be made.
Principle Point of Contact for Delivery Agencies to access and engage with the TEL facility iot to optimise their use of trg product of content.
Project manage development of new training content or material in response to trg demand.
Perform Learning Analytics (LA) on current and future capability data to identify trends in learning behaviours of staff and students.
Lead on the development of novel capabilities and courseware through pilots and proof of concepts investigating technical and learning suitability for students and staff.
Generate Business Cases and Statement of Requirements
Experience in generating online learning content and/or managing the creation of online learning content.
Experience in publishing content via a Learning Management System
Experience with Moodle
Experience with Learning Interoperability Technologies including LTI/AICC/SCORM